Evaluation of perceived persuasiveness constructs by combining user tests and expert assessments

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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    137 Downloads (Pure)

    Abstract

    To develop effective behaviour change support systems, persuasive technology can be used. The persuasive systems design model offers a framework to identify and operationalize such elements. In this pilot study, we evaluate the questionnaire developed to measure perceived persuasiveness of information technology. We analyzed verbatim user-test transcripts, and performed expert-assessments of the Nurse Antibiotic Information App (NAIA). These data were compared to questionnaire results on this app. Expert-assessment identified task support, perceived persuasiveness, unobtrusiveness, credibility, perceived effort and perceived effectiveness (as defined in the Persuasive Systems Design model) as being present within the NAIA. These constructs also scored satisfactory in the questionnaire. User-test transcripts are in line with questionnaire results. Given the consistent results in this pilot study, our approach seems promising for evaluating the questionnaire and will be applied to other settings and websites/applications
    Original languageEnglish
    Title of host publicationBCSS 2014: Behavior Change Support Systems
    EditorsA. Öörni, S.M. Kelders, JEWC Gemert-Pijnen, H Oinas-Kukkonen
    PublisherCEUR
    Pages7-15
    Publication statusPublished - 22 May 2014
    EventSecond International Workshop on Behavior Change Support Systems, BCSS 2014 - University of Padua, Padua, Italy
    Duration: 22 May 201422 May 2014
    Conference number: 2
    https://bcssworkshop.wordpress.com/2nd-bcss-workshop/

    Publication series

    NameCEUR workshop proceedings
    PublisherCEUR-WS.org
    Volume1153

    Workshop

    WorkshopSecond International Workshop on Behavior Change Support Systems, BCSS 2014
    Abbreviated titleBCSS
    CountryItaly
    CityPadua
    Period22/05/1422/05/14
    Internet address

    Fingerprint

    Application programs
    Antibiotics
    Systems analysis
    Information technology
    Websites

    Keywords

    • METIS-307538
    • IR-94803

    Cite this

    Beerlage-de Jong, N., Wentzel, M. J., Kelders, S. M., Oinas-Kukkonen, H., & van Gemert-Pijnen, J. E. W. C. (2014). Evaluation of perceived persuasiveness constructs by combining user tests and expert assessments. In A. Öörni, S. M. Kelders, JEWC. Gemert-Pijnen, & H. Oinas-Kukkonen (Eds.), BCSS 2014: Behavior Change Support Systems (pp. 7-15). (CEUR workshop proceedings; Vol. 1153). CEUR.
    Beerlage-de Jong, Nienke ; Wentzel, M.J. ; Kelders, Saskia Marion ; Oinas-Kukkonen, H ; van Gemert-Pijnen, Julia E.W.C. / Evaluation of perceived persuasiveness constructs by combining user tests and expert assessments. BCSS 2014: Behavior Change Support Systems. editor / A. Öörni ; S.M. Kelders ; JEWC Gemert-Pijnen ; H Oinas-Kukkonen. CEUR, 2014. pp. 7-15 (CEUR workshop proceedings).
    @inproceedings{d96c1a6313104cd2b062759dddf78236,
    title = "Evaluation of perceived persuasiveness constructs by combining user tests and expert assessments",
    abstract = "To develop effective behaviour change support systems, persuasive technology can be used. The persuasive systems design model offers a framework to identify and operationalize such elements. In this pilot study, we evaluate the questionnaire developed to measure perceived persuasiveness of information technology. We analyzed verbatim user-test transcripts, and performed expert-assessments of the Nurse Antibiotic Information App (NAIA). These data were compared to questionnaire results on this app. Expert-assessment identified task support, perceived persuasiveness, unobtrusiveness, credibility, perceived effort and perceived effectiveness (as defined in the Persuasive Systems Design model) as being present within the NAIA. These constructs also scored satisfactory in the questionnaire. User-test transcripts are in line with questionnaire results. Given the consistent results in this pilot study, our approach seems promising for evaluating the questionnaire and will be applied to other settings and websites/applications",
    keywords = "METIS-307538, IR-94803",
    author = "{Beerlage-de Jong}, Nienke and M.J. Wentzel and Kelders, {Saskia Marion} and H Oinas-Kukkonen and {van Gemert-Pijnen}, {Julia E.W.C.}",
    note = "Co-located with the 9th International Conference on Persuasive Technology, PERSUASIVE 2014; Padua; Italy; 21-23 May 2014",
    year = "2014",
    month = "5",
    day = "22",
    language = "English",
    series = "CEUR workshop proceedings",
    publisher = "CEUR",
    pages = "7--15",
    editor = "A. {\"O}{\"o}rni and S.M. Kelders and JEWC Gemert-Pijnen and H Oinas-Kukkonen",
    booktitle = "BCSS 2014: Behavior Change Support Systems",

    }

    Beerlage-de Jong, N, Wentzel, MJ, Kelders, SM, Oinas-Kukkonen, H & van Gemert-Pijnen, JEWC 2014, Evaluation of perceived persuasiveness constructs by combining user tests and expert assessments. in A Öörni, SM Kelders, JEWC Gemert-Pijnen & H Oinas-Kukkonen (eds), BCSS 2014: Behavior Change Support Systems. CEUR workshop proceedings, vol. 1153, CEUR, pp. 7-15, Second International Workshop on Behavior Change Support Systems, BCSS 2014, Padua, Italy, 22/05/14.

    Evaluation of perceived persuasiveness constructs by combining user tests and expert assessments. / Beerlage-de Jong, Nienke; Wentzel, M.J.; Kelders, Saskia Marion; Oinas-Kukkonen, H; van Gemert-Pijnen, Julia E.W.C.

    BCSS 2014: Behavior Change Support Systems. ed. / A. Öörni; S.M. Kelders; JEWC Gemert-Pijnen; H Oinas-Kukkonen. CEUR, 2014. p. 7-15 (CEUR workshop proceedings; Vol. 1153).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    TY - GEN

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    AU - Wentzel, M.J.

    AU - Kelders, Saskia Marion

    AU - Oinas-Kukkonen, H

    AU - van Gemert-Pijnen, Julia E.W.C.

    N1 - Co-located with the 9th International Conference on Persuasive Technology, PERSUASIVE 2014; Padua; Italy; 21-23 May 2014

    PY - 2014/5/22

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    N2 - To develop effective behaviour change support systems, persuasive technology can be used. The persuasive systems design model offers a framework to identify and operationalize such elements. In this pilot study, we evaluate the questionnaire developed to measure perceived persuasiveness of information technology. We analyzed verbatim user-test transcripts, and performed expert-assessments of the Nurse Antibiotic Information App (NAIA). These data were compared to questionnaire results on this app. Expert-assessment identified task support, perceived persuasiveness, unobtrusiveness, credibility, perceived effort and perceived effectiveness (as defined in the Persuasive Systems Design model) as being present within the NAIA. These constructs also scored satisfactory in the questionnaire. User-test transcripts are in line with questionnaire results. Given the consistent results in this pilot study, our approach seems promising for evaluating the questionnaire and will be applied to other settings and websites/applications

    AB - To develop effective behaviour change support systems, persuasive technology can be used. The persuasive systems design model offers a framework to identify and operationalize such elements. In this pilot study, we evaluate the questionnaire developed to measure perceived persuasiveness of information technology. We analyzed verbatim user-test transcripts, and performed expert-assessments of the Nurse Antibiotic Information App (NAIA). These data were compared to questionnaire results on this app. Expert-assessment identified task support, perceived persuasiveness, unobtrusiveness, credibility, perceived effort and perceived effectiveness (as defined in the Persuasive Systems Design model) as being present within the NAIA. These constructs also scored satisfactory in the questionnaire. User-test transcripts are in line with questionnaire results. Given the consistent results in this pilot study, our approach seems promising for evaluating the questionnaire and will be applied to other settings and websites/applications

    KW - METIS-307538

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    T3 - CEUR workshop proceedings

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    EP - 15

    BT - BCSS 2014: Behavior Change Support Systems

    A2 - Öörni, A.

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    PB - CEUR

    ER -

    Beerlage-de Jong N, Wentzel MJ, Kelders SM, Oinas-Kukkonen H, van Gemert-Pijnen JEWC. Evaluation of perceived persuasiveness constructs by combining user tests and expert assessments. In Öörni A, Kelders SM, Gemert-Pijnen JEWC, Oinas-Kukkonen H, editors, BCSS 2014: Behavior Change Support Systems. CEUR. 2014. p. 7-15. (CEUR workshop proceedings).