Implementation of groupware tends to be an evolutionary process. We apply a theory of group learning as a framework to highlight relevant aspects of such a process. Here we present the results of a longitudinal case study to which this framework was applied. A human resource information system introduced in a hospital was successfully implemented with one user group but failed in another group. Analysis shows a marked difference in the group learning processes, which significantly contributes to the differences in success. The results confirm our assumption about the importance of learning processes in groupware implementation.
|Title of host publication||Information technology and organizations: trends, issues, challenges and solutions|
|Subtitle of host publication||2003 Information Resources Management Association International Conference, Philadelphia, Pennsylvania, USA, May 18-21, 2003|
|Place of Publication||Hershey, PA, USA|
|Publisher||Idea Group Publishing|
|Number of pages||4|
|Publication status||Published - May 2003|
- Human resource information system
- Group learning
- IT implementation
Bondarouk, T., & Sikkel, K. (2003). Explaining Groupware Implementation Through Group Learning. In M. Kosrow-Pour (Ed.), Information technology and organizations: trends, issues, challenges and solutions: 2003 Information Resources Management Association International Conference, Philadelphia, Pennsylvania, USA, May 18-21, 2003 (pp. 463-466). Hershey, PA, USA: Idea Group Publishing.