Abstract
Implementation of groupware tends to be an evolutionary process. We apply a theory of group learning as a framework to highlight relevant aspects of such a process. Here we present the results of a longitudinal case study to which this framework was applied. A human resource information system introduced in a hospital was successfully implemented with one user group but failed in another group. Analysis shows a marked difference in the group learning processes, which significantly contributes to the differences in success. The results confirm our assumption about the importance of learning processes in groupware implementation.
| Original language | English |
|---|---|
| Title of host publication | Information technology and organizations: trends, issues, challenges and solutions |
| Subtitle of host publication | 2003 Information Resources Management Association International Conference, Philadelphia, Pennsylvania, USA, May 18-21, 2003 |
| Editors | Mehdi Kosrow-Pour |
| Place of Publication | Hershey, PA, USA |
| Publisher | Idea Group Publishing |
| Pages | 463-466 |
| Number of pages | 4 |
| ISBN (Electronic) | 1-59140-097-X |
| ISBN (Print) | 1-59140-066-X |
| Publication status | Published - May 2003 |
| Event | 14th Information Resource Management Association (IRMA) International Conference 2003 - Philadelphia, United States Duration: 18 May 2003 → 21 May 2003 Conference number: 14 |
Conference
| Conference | 14th Information Resource Management Association (IRMA) International Conference 2003 |
|---|---|
| Country/Territory | United States |
| City | Philadelphia |
| Period | 18/05/03 → 21/05/03 |
Keywords
- SCS-Services
- Human resource information system
- Group learning
- Groupware
- IT implementation