Exploring novice users' training needs in searching information on the World Wide Web.

Adrianus W. Lazonder

Research output: Contribution to journalArticleAcademicpeer-review

48 Citations (Scopus)

Abstract

Searching for information on the WWW involves locating a website and locating information on that site. A recent study implied that novice users' training needs exclusively relate to locating websites. The present case study tried to reveal the knowledge and skills that constitute these training needs. Fourteen pre-university students, classified as novice (n = 7) or experienced WWW-user (n = 7) performed three web search tasks. Their actions and verbalisations were recorded. Between-group comparisons showed minimal performance differences. However, qualitative analyses of novice users' search performance suggest that their ability to locate websites could be enhanced by instructing monitoring skills and advanced system knowledge.
Original languageUndefined
Pages (from-to)326-335
Number of pages9
JournalJournal of computer assisted learning
Volume16
Issue number4
DOIs
Publication statusPublished - 2000

Keywords

  • IR-58457
  • METIS-135135

Cite this

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abstract = "Searching for information on the WWW involves locating a website and locating information on that site. A recent study implied that novice users' training needs exclusively relate to locating websites. The present case study tried to reveal the knowledge and skills that constitute these training needs. Fourteen pre-university students, classified as novice (n = 7) or experienced WWW-user (n = 7) performed three web search tasks. Their actions and verbalisations were recorded. Between-group comparisons showed minimal performance differences. However, qualitative analyses of novice users' search performance suggest that their ability to locate websites could be enhanced by instructing monitoring skills and advanced system knowledge.",
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Exploring novice users' training needs in searching information on the World Wide Web. / Lazonder, Adrianus W.

In: Journal of computer assisted learning, Vol. 16, No. 4, 2000, p. 326-335.

Research output: Contribution to journalArticleAcademicpeer-review

TY - JOUR

T1 - Exploring novice users' training needs in searching information on the World Wide Web.

AU - Lazonder, Adrianus W.

PY - 2000

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AB - Searching for information on the WWW involves locating a website and locating information on that site. A recent study implied that novice users' training needs exclusively relate to locating websites. The present case study tried to reveal the knowledge and skills that constitute these training needs. Fourteen pre-university students, classified as novice (n = 7) or experienced WWW-user (n = 7) performed three web search tasks. Their actions and verbalisations were recorded. Between-group comparisons showed minimal performance differences. However, qualitative analyses of novice users' search performance suggest that their ability to locate websites could be enhanced by instructing monitoring skills and advanced system knowledge.

KW - IR-58457

KW - METIS-135135

U2 - 10.1046/j.1365-2729.2000.00145.x

DO - 10.1046/j.1365-2729.2000.00145.x

M3 - Article

VL - 16

SP - 326

EP - 335

JO - Journal of computer assisted learning

JF - Journal of computer assisted learning

SN - 0266-4909

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ER -