Exploring the Dynamic Costs of Process-aware Information Systems through Simulation

B.B. Mutschler, M.U. Reichert

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    Abstract

    Introducing process-aware information systems (PAIS) in enterprises (e.g., workflow management systems, case handling systems) is associated with high costs. Though cost evaluation has received considerable attention in software engineering for many years, it is difficult to apply existing evaluation approaches to PAIS. This difficulty particularly stems from the inability of these techniques to deal with the complex interplay of the many technological, organizational and project-driven factors which emerge in the context of PAIS engineering projects. In response to this problem this paper proposes an approach which utilizes simulation models for investigating costs related to PAIS engineering projects. We motivate the need for simulation, discuss the design and execution of simulation models, and give an illustrating example.
    Original languageUndefined
    Title of host publicationProceedings of Workshops and Doctoral Consortium of the 19th International Conference on Advanced Information Systems Engineering (CAiSE 2007)
    Place of PublicationTrondheim
    PublisherTapir Academic Press
    Pages173-182
    Number of pages10
    ISBN (Print)978-82-519-2245-6
    Publication statusPublished - Jun 2007
    Event19th International Conference on Advanced Information Systems Engineering, CAiSE 2007 - Trondheim, Norway
    Duration: 13 Jun 200715 Jun 2007
    Conference number: 19

    Publication series

    Name
    PublisherTapir Academic Press
    Number1

    Conference

    Conference19th International Conference on Advanced Information Systems Engineering, CAiSE 2007
    Abbreviated titleCAiSE
    CountryNorway
    CityTrondheim
    Period13/06/0715/06/07

    Keywords

    • EWI-10383
    • SCS-Services
    • Cost
    • METIS-241737
    • Simulation
    • IR-64153
    • Process-aware Information Systems

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