Think-aloud protocols are commonly used for the usability testing of instructional documents, Web sites and interfaces. This paper addresses the benefits and drawbacks of two think-aloud variations: the traditional concurrent think-aloud method and the less familiar retrospective think-aloud protocols. It also offers an outline of a long-term research project designed to empirically investigate the value of both variants. The results of a first comparative study indicate that, although the two methods have distinct differences, they do seem to produce a similar outcome. A more detailed description of the results will be offered during the presentation.
|Publication status||Published - 2003|
|Event||IEEE International Professional Communication Conference, IPCC 2003 - Orlando, United States|
Duration: 21 Sep 2003 → 24 Sep 2003
|Conference||IEEE International Professional Communication Conference, IPCC 2003|
|Period||21/09/03 → 24/09/03|