Exploring two methods of usability testing: concurrent versus retrospective think-aloud protocols

M.J. van den Haak, Menno D.T. de Jong

Research output: Contribution to conferencePaperAcademic

18 Citations (Scopus)
566 Downloads (Pure)

Abstract

Think-aloud protocols are commonly used for the usability testing of instructional documents, Web sites and interfaces. This paper addresses the benefits and drawbacks of two think-aloud variations: the traditional concurrent think-aloud method and the less familiar retrospective think-aloud protocols. It also offers an outline of a long-term research project designed to empirically investigate the value of both variants. The results of a first comparative study indicate that, although the two methods have distinct differences, they do seem to produce a similar outcome. A more detailed description of the results will be offered during the presentation.
Original languageUndefined
Pages285-287
DOIs
Publication statusPublished - 2003
EventIEEE International Professional Communication Conference, IPCC 2003 - Orlando, United States
Duration: 21 Sep 200324 Sep 2003

Conference

ConferenceIEEE International Professional Communication Conference, IPCC 2003
CountryUnited States
CityOrlando
Period21/09/0324/09/03

Keywords

  • IR-55838

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