Extended Enterprise performance Management

Maria Lammerdina Bobbink, Andreas Hartmann

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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Abstract

The allegiance of partnering organisations and their employees to an Extended Enterprise performance is its proverbial sword of Damocles.
Literature on Extended Enterprises focuses on collaboration, inter-organizational integration and learning to avoid diminishing or missing allegiance becoming an issue.
In this paper we will argue that interrelating the marketing literature on the Service Logic with the performance management literature on Extended Enterprises will provide a new perspective on how to deal with this issue. Simultaneously flexible co-­‐created performance indicators play a key role in enhancing this perspective.
Original languageEnglish
Title of host publicationPMA 2014 Conference Proceedings
Subtitle of host publicationPerformance Management: Designing the High-Performance Organization, 25-27 June 2014, Aarhus, Denmark
PublisherUniversity of Aarhus
Pages888-898
Publication statusPublished - 25 Jun 2014
EventPMA 2014 Conference on Performance Management: Designing the High-Performance Organization - Aarhus University, Aarhus
Duration: 25 Jun 201427 Jun 2014
http://mgmt.au.dk/research/organisation-strategy-and-accounting/icoa/previous-conferences/pma-2014-conference/

Conference

ConferencePMA 2014 Conference on Performance Management
CityAarhus
Period25/06/1427/06/14
Internet address

Fingerprint

Enterprise performance
Performance management
Extended enterprise
Marketing
Organizational learning
Logic
Performance indicators
Organizational integration
Employees
Partnering

Cite this

Bobbink, M. L., & Hartmann, A. (2014). Extended Enterprise performance Management. In PMA 2014 Conference Proceedings: Performance Management: Designing the High-Performance Organization, 25-27 June 2014, Aarhus, Denmark (pp. 888-898). University of Aarhus.
Bobbink, Maria Lammerdina ; Hartmann, Andreas . / Extended Enterprise performance Management. PMA 2014 Conference Proceedings: Performance Management: Designing the High-Performance Organization, 25-27 June 2014, Aarhus, Denmark. University of Aarhus, 2014. pp. 888-898
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Bobbink, ML & Hartmann, A 2014, Extended Enterprise performance Management. in PMA 2014 Conference Proceedings: Performance Management: Designing the High-Performance Organization, 25-27 June 2014, Aarhus, Denmark. University of Aarhus, pp. 888-898, PMA 2014 Conference on Performance Management, Aarhus, 25/06/14.

Extended Enterprise performance Management. / Bobbink, Maria Lammerdina; Hartmann, Andreas .

PMA 2014 Conference Proceedings: Performance Management: Designing the High-Performance Organization, 25-27 June 2014, Aarhus, Denmark. University of Aarhus, 2014. p. 888-898.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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AB - The allegiance of partnering organisations and their employees to an Extended Enterprise performance is its proverbial sword of Damocles.Literature on Extended Enterprises focuses on collaboration, inter-organizational integration and learning to avoid diminishing or missing allegiance becoming an issue.In this paper we will argue that interrelating the marketing literature on the Service Logic with the performance management literature on Extended Enterprises will provide a new perspective on how to deal with this issue. Simultaneously flexible co-­‐created performance indicators play a key role in enhancing this perspective.

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Bobbink ML, Hartmann A. Extended Enterprise performance Management. In PMA 2014 Conference Proceedings: Performance Management: Designing the High-Performance Organization, 25-27 June 2014, Aarhus, Denmark. University of Aarhus. 2014. p. 888-898