Factors constituting the innovation adoption environment of public clients

Andreas Hartmann, Isabelle Reymen, Gerbert van Oosterom

Research output: Contribution to journalArticleAcademicpeer-review

19 Citations (Scopus)

Abstract

Construction clients exert direct and indirect influences on the potential of construction projects to generate innovative solutions. Understanding their innovation adoption behaviour is thus crucial for the successful diffusion of new ideas. Although it is acknowledged that clients can support as well as suppress construction innovation, little is known about the circumstances that form their innovation adoption behaviour. On the basis of a client classification scheme and three cases of innovative construction projects in the Netherlands, the factors that constitute the adoption decision environment of professional public clients were investigated. A key finding is that professional public clients will adopt a new idea if they perceive that it performs better in meeting social requirements than traditional solutions, without compromising the client's social responsibilities. This perception is formed only if public professional clients rely on project-independent knowledge in order to cope with the project-dependent uncertainty. The diversity of construction clients in terms of needs, experiences and motivations largely influences the potential of construction innovations to be implemented. Moreover, innovating firms need to address the complex decision environment of construction clients more consciously.
Original languageEnglish
Pages (from-to)436-449
JournalBuilding research and information
Volume36
Issue number5
DOIs
Publication statusPublished - 2008

Fingerprint

Innovation

Keywords

  • IR-73443
  • METIS-249213

Cite this

Hartmann, Andreas ; Reymen, Isabelle ; van Oosterom, Gerbert. / Factors constituting the innovation adoption environment of public clients. In: Building research and information. 2008 ; Vol. 36, No. 5. pp. 436-449.
@article{31a72c14e97f4f52b4217601f6508703,
title = "Factors constituting the innovation adoption environment of public clients",
abstract = "Construction clients exert direct and indirect influences on the potential of construction projects to generate innovative solutions. Understanding their innovation adoption behaviour is thus crucial for the successful diffusion of new ideas. Although it is acknowledged that clients can support as well as suppress construction innovation, little is known about the circumstances that form their innovation adoption behaviour. On the basis of a client classification scheme and three cases of innovative construction projects in the Netherlands, the factors that constitute the adoption decision environment of professional public clients were investigated. A key finding is that professional public clients will adopt a new idea if they perceive that it performs better in meeting social requirements than traditional solutions, without compromising the client's social responsibilities. This perception is formed only if public professional clients rely on project-independent knowledge in order to cope with the project-dependent uncertainty. The diversity of construction clients in terms of needs, experiences and motivations largely influences the potential of construction innovations to be implemented. Moreover, innovating firms need to address the complex decision environment of construction clients more consciously.",
keywords = "IR-73443, METIS-249213",
author = "Andreas Hartmann and Isabelle Reymen and {van Oosterom}, Gerbert",
year = "2008",
doi = "10.1080/09613210802028386",
language = "English",
volume = "36",
pages = "436--449",
journal = "Building research and information",
issn = "0961-3218",
publisher = "Taylor & Francis",
number = "5",

}

Factors constituting the innovation adoption environment of public clients. / Hartmann, Andreas ; Reymen, Isabelle; van Oosterom, Gerbert.

In: Building research and information, Vol. 36, No. 5, 2008, p. 436-449.

Research output: Contribution to journalArticleAcademicpeer-review

TY - JOUR

T1 - Factors constituting the innovation adoption environment of public clients

AU - Hartmann, Andreas

AU - Reymen, Isabelle

AU - van Oosterom, Gerbert

PY - 2008

Y1 - 2008

N2 - Construction clients exert direct and indirect influences on the potential of construction projects to generate innovative solutions. Understanding their innovation adoption behaviour is thus crucial for the successful diffusion of new ideas. Although it is acknowledged that clients can support as well as suppress construction innovation, little is known about the circumstances that form their innovation adoption behaviour. On the basis of a client classification scheme and three cases of innovative construction projects in the Netherlands, the factors that constitute the adoption decision environment of professional public clients were investigated. A key finding is that professional public clients will adopt a new idea if they perceive that it performs better in meeting social requirements than traditional solutions, without compromising the client's social responsibilities. This perception is formed only if public professional clients rely on project-independent knowledge in order to cope with the project-dependent uncertainty. The diversity of construction clients in terms of needs, experiences and motivations largely influences the potential of construction innovations to be implemented. Moreover, innovating firms need to address the complex decision environment of construction clients more consciously.

AB - Construction clients exert direct and indirect influences on the potential of construction projects to generate innovative solutions. Understanding their innovation adoption behaviour is thus crucial for the successful diffusion of new ideas. Although it is acknowledged that clients can support as well as suppress construction innovation, little is known about the circumstances that form their innovation adoption behaviour. On the basis of a client classification scheme and three cases of innovative construction projects in the Netherlands, the factors that constitute the adoption decision environment of professional public clients were investigated. A key finding is that professional public clients will adopt a new idea if they perceive that it performs better in meeting social requirements than traditional solutions, without compromising the client's social responsibilities. This perception is formed only if public professional clients rely on project-independent knowledge in order to cope with the project-dependent uncertainty. The diversity of construction clients in terms of needs, experiences and motivations largely influences the potential of construction innovations to be implemented. Moreover, innovating firms need to address the complex decision environment of construction clients more consciously.

KW - IR-73443

KW - METIS-249213

U2 - 10.1080/09613210802028386

DO - 10.1080/09613210802028386

M3 - Article

VL - 36

SP - 436

EP - 449

JO - Building research and information

JF - Building research and information

SN - 0961-3218

IS - 5

ER -