Fast forward - Boosting e-Government development by looking at the neighbours

R.E. Leenes

Fast forward - Boosting e-Government development by looking at the neighbours

R.E. Leenes

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

The development of electronic service delivery is progressing relatively slow. This is partly due to the fact that development mainly takes place at the local level. This results in a fragmented and relatively inefficient development process. Co-operation between municipalities is a way to improve the efficiency. This requires similar service processes. The service processes are often rather opaque, which makes a comparison hard. Using Knowledge Based Systems techniques may improve the transparency of the processes and facilitate joint development.

Original language	Undefined
Title of host publication	E-Government: Modelling Norms and Concepts as Key Issues. Proceedings of the ICAIL 2003: Ninth International Conference on Artificial Intelligence and Law, First International Workshop on E-Government, 24th June 2003, Edinburgh, Scotland, UK
Editors	R. Traunmüller, M. Palmirani
Place of Publication	Bologna
Publisher	Gedit Edizioni
Pages	27-36
Number of pages	10
ISBN (Print)	88-88120-33-5
Publication status	Published - 2003

Publication series

Name
Number	25

Keywords

METIS-213025

Cite this

Leenes, R. E. (2003). Fast forward - Boosting e-Government development by looking at the neighbours. In R. Traunmüller, & M. Palmirani (Eds.), E-Government: Modelling Norms and Concepts as Key Issues. Proceedings of the ICAIL 2003: Ninth International Conference on Artificial Intelligence and Law, First International Workshop on E-Government, 24th June 2003, Edinburgh, Scotland, UK (pp. 27-36). Gedit Edizioni.

Leenes, R.E. / Fast forward - Boosting e-Government development by looking at the neighbours. E-Government: Modelling Norms and Concepts as Key Issues. Proceedings of the ICAIL 2003: Ninth International Conference on Artificial Intelligence and Law, First International Workshop on E-Government, 24th June 2003, Edinburgh, Scotland, UK. editor / R. Traunmüller ; M. Palmirani. Bologna : Gedit Edizioni, 2003. pp. 27-36

@inproceedings{f1dec220cccf4a7ab8c28b0e7aabcfc1,

title = "Fast forward - Boosting e-Government development by looking at the neighbours",

abstract = "The development of electronic service delivery is progressing relatively slow. This is partly due to the fact that development mainly takes place at the local level. This results in a fragmented and relatively inefficient development process. Co-operation between municipalities is a way to improve the efficiency. This requires similar service processes. The service processes are often rather opaque, which makes a comparison hard. Using Knowledge Based Systems techniques may improve the transparency of the processes and facilitate joint development.",

keywords = "METIS-213025",

author = "R.E. Leenes",

year = "2003",

language = "Undefined",

isbn = "88-88120-33-5",

publisher = "Gedit Edizioni",

number = "25",

pages = "27--36",

editor = "R. Traunm{\"u}ller and M. Palmirani",

booktitle = "E-Government: Modelling Norms and Concepts as Key Issues. Proceedings of the ICAIL 2003: Ninth International Conference on Artificial Intelligence and Law, First International Workshop on E-Government, 24th June 2003, Edinburgh, Scotland, UK",

}

Leenes, RE 2003, Fast forward - Boosting e-Government development by looking at the neighbours. in R Traunmüller & M Palmirani (eds), E-Government: Modelling Norms and Concepts as Key Issues. Proceedings of the ICAIL 2003: Ninth International Conference on Artificial Intelligence and Law, First International Workshop on E-Government, 24th June 2003, Edinburgh, Scotland, UK. Gedit Edizioni, Bologna, pp. 27-36.

Fast forward - Boosting e-Government development by looking at the neighbours. / Leenes, R.E.
E-Government: Modelling Norms and Concepts as Key Issues. Proceedings of the ICAIL 2003: Ninth International Conference on Artificial Intelligence and Law, First International Workshop on E-Government, 24th June 2003, Edinburgh, Scotland, UK. ed. / R. Traunmüller; M. Palmirani. Bologna: Gedit Edizioni, 2003. p. 27-36.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - Fast forward - Boosting e-Government development by looking at the neighbours

AU - Leenes, R.E.

PY - 2003

Y1 - 2003

N2 - The development of electronic service delivery is progressing relatively slow. This is partly due to the fact that development mainly takes place at the local level. This results in a fragmented and relatively inefficient development process. Co-operation between municipalities is a way to improve the efficiency. This requires similar service processes. The service processes are often rather opaque, which makes a comparison hard. Using Knowledge Based Systems techniques may improve the transparency of the processes and facilitate joint development.

AB - The development of electronic service delivery is progressing relatively slow. This is partly due to the fact that development mainly takes place at the local level. This results in a fragmented and relatively inefficient development process. Co-operation between municipalities is a way to improve the efficiency. This requires similar service processes. The service processes are often rather opaque, which makes a comparison hard. Using Knowledge Based Systems techniques may improve the transparency of the processes and facilitate joint development.

KW - METIS-213025

M3 - Conference contribution

SN - 88-88120-33-5

SP - 27

EP - 36

BT - E-Government: Modelling Norms and Concepts as Key Issues. Proceedings of the ICAIL 2003: Ninth International Conference on Artificial Intelligence and Law, First International Workshop on E-Government, 24th June 2003, Edinburgh, Scotland, UK

A2 - Traunmüller, R.

A2 - Palmirani, M.

PB - Gedit Edizioni

CY - Bologna

ER -

Leenes RE. Fast forward - Boosting e-Government development by looking at the neighbours. In Traunmüller R, Palmirani M, editors, E-Government: Modelling Norms and Concepts as Key Issues. Proceedings of the ICAIL 2003: Ninth International Conference on Artificial Intelligence and Law, First International Workshop on E-Government, 24th June 2003, Edinburgh, Scotland, UK. Bologna: Gedit Edizioni. 2003. p. 27-36