Fast forward - Boosting e-Government development by looking at the neighbours

R.E. Leenes

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review


    The development of electronic service delivery is progressing relatively slow. This is partly due to the fact that development mainly takes place at the local level. This results in a fragmented and relatively inefficient development process. Co-operation between municipalities is a way to improve the efficiency. This requires similar service processes. The service processes are often rather opaque, which makes a comparison hard. Using Knowledge Based Systems techniques may improve the transparency of the processes and facilitate joint development.
    Original languageUndefined
    Title of host publicationE-Government: Modelling Norms and Concepts as Key Issues. Proceedings of the ICAIL 2003: Ninth International Conference on Artificial Intelligence and Law, First International Workshop on E-Government, 24th June 2003, Edinburgh, Scotland, UK
    EditorsR. Traunmüller, M. Palmirani
    Place of PublicationBologna
    PublisherGedit Edizioni
    Number of pages10
    ISBN (Print)88-88120-33-5
    Publication statusPublished - 2003

    Publication series



    • METIS-213025

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