First impressions: users’ judgments of virtual agents’ personality and interpersonal attitude in first encounters

Angelo Cafaro, Hannes Högni Vilhjalmsson, Timothy Bickmore, Dirk K.J. Heylen, Kamilla Run Johansdottir, Gunnar Steinn Valgardsson

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

46 Citations (Scopus)
20 Downloads (Pure)

Abstract

In first encounters people quickly form impressions of each other’s personality and interpersonal attitude. We conducted a study to investigate how this transfers to first encounters between humans and virtual agents. In the study, subjects’ avatars approached greeting agents in a virtual museum rendered in both first and third person perspective. Each agent exclusively exhibited nonverbal immediacy cues (smile, gaze and proximity) during the approach. Afterwards subjects judged its personality (extraversion) and interpersonal attitude (hostility/friendliness). We found that within only 12.5 seconds of interaction subjects formed impressions of the agents based on observed behavior. In particular, proximity had impact on judgments of extraversion whereas smile and gaze on friendliness. These results held for the different camera perspectives. Insights on how the interpretations might change according to the user’s own personality are also provided.
Original languageEnglish
Title of host publicationProceedings of 12th International Conference Intelligent Virtual Agents, IVA 2012
EditorsY. Nakano, M. Neff, A. Paiva, M. Walker
Place of PublicationBerlin, Heidelberg
PublisherSpringer
Pages67-80
Number of pages14
ISBN (Print)978-3-642-33196-1
DOIs
Publication statusPublished - Nov 2012
Event12th International Conference on Intelligent Virtual Agents, IVA 2012 - Santa Cruz, United States
Duration: 12 Sep 201214 Sep 2012
Conference number: 12

Publication series

NameLecture Notes in Computer Science
PublisherSpringer
Volume7502
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference12th International Conference on Intelligent Virtual Agents, IVA 2012
Abbreviated titleIVA
CountryUnited States
CitySanta Cruz
Period12/09/1214/09/12

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Keywords

  • EWI-23146
  • impression managementvirtual agents
  • HMI-IA: Intelligent Agents
  • interpersonal attitude
  • camera perspectives
  • IR-84571
  • Nonverbal Behavior
  • First impressions
  • Empirical Evaluation
  • METIS-296342
  • personality traits

Cite this

Cafaro, A., Vilhjalmsson, H. H., Bickmore, T., Heylen, D. K. J., Johansdottir, K. R., & Valgardsson, G. S. (2012). First impressions: users’ judgments of virtual agents’ personality and interpersonal attitude in first encounters. In Y. Nakano, M. Neff, A. Paiva, & M. Walker (Eds.), Proceedings of 12th International Conference Intelligent Virtual Agents, IVA 2012 (pp. 67-80). (Lecture Notes in Computer Science; Vol. 7502). Berlin, Heidelberg: Springer. https://doi.org/10.1007/978-3-642-33197-8_7
Cafaro, Angelo ; Vilhjalmsson, Hannes Högni ; Bickmore, Timothy ; Heylen, Dirk K.J. ; Johansdottir, Kamilla Run ; Valgardsson, Gunnar Steinn. / First impressions: users’ judgments of virtual agents’ personality and interpersonal attitude in first encounters. Proceedings of 12th International Conference Intelligent Virtual Agents, IVA 2012. editor / Y. Nakano ; M. Neff ; A. Paiva ; M. Walker. Berlin, Heidelberg : Springer, 2012. pp. 67-80 (Lecture Notes in Computer Science).
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abstract = "In first encounters people quickly form impressions of each other’s personality and interpersonal attitude. We conducted a study to investigate how this transfers to first encounters between humans and virtual agents. In the study, subjects’ avatars approached greeting agents in a virtual museum rendered in both first and third person perspective. Each agent exclusively exhibited nonverbal immediacy cues (smile, gaze and proximity) during the approach. Afterwards subjects judged its personality (extraversion) and interpersonal attitude (hostility/friendliness). We found that within only 12.5 seconds of interaction subjects formed impressions of the agents based on observed behavior. In particular, proximity had impact on judgments of extraversion whereas smile and gaze on friendliness. These results held for the different camera perspectives. Insights on how the interpretations might change according to the user’s own personality are also provided.",
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Cafaro, A, Vilhjalmsson, HH, Bickmore, T, Heylen, DKJ, Johansdottir, KR & Valgardsson, GS 2012, First impressions: users’ judgments of virtual agents’ personality and interpersonal attitude in first encounters. in Y Nakano, M Neff, A Paiva & M Walker (eds), Proceedings of 12th International Conference Intelligent Virtual Agents, IVA 2012. Lecture Notes in Computer Science, vol. 7502, Springer, Berlin, Heidelberg, pp. 67-80, 12th International Conference on Intelligent Virtual Agents, IVA 2012, Santa Cruz, United States, 12/09/12. https://doi.org/10.1007/978-3-642-33197-8_7

First impressions: users’ judgments of virtual agents’ personality and interpersonal attitude in first encounters. / Cafaro, Angelo; Vilhjalmsson, Hannes Högni; Bickmore, Timothy; Heylen, Dirk K.J.; Johansdottir, Kamilla Run; Valgardsson, Gunnar Steinn.

Proceedings of 12th International Conference Intelligent Virtual Agents, IVA 2012. ed. / Y. Nakano; M. Neff; A. Paiva; M. Walker. Berlin, Heidelberg : Springer, 2012. p. 67-80 (Lecture Notes in Computer Science; Vol. 7502).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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AU - Cafaro, Angelo

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AU - Johansdottir, Kamilla Run

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N2 - In first encounters people quickly form impressions of each other’s personality and interpersonal attitude. We conducted a study to investigate how this transfers to first encounters between humans and virtual agents. In the study, subjects’ avatars approached greeting agents in a virtual museum rendered in both first and third person perspective. Each agent exclusively exhibited nonverbal immediacy cues (smile, gaze and proximity) during the approach. Afterwards subjects judged its personality (extraversion) and interpersonal attitude (hostility/friendliness). We found that within only 12.5 seconds of interaction subjects formed impressions of the agents based on observed behavior. In particular, proximity had impact on judgments of extraversion whereas smile and gaze on friendliness. These results held for the different camera perspectives. Insights on how the interpretations might change according to the user’s own personality are also provided.

AB - In first encounters people quickly form impressions of each other’s personality and interpersonal attitude. We conducted a study to investigate how this transfers to first encounters between humans and virtual agents. In the study, subjects’ avatars approached greeting agents in a virtual museum rendered in both first and third person perspective. Each agent exclusively exhibited nonverbal immediacy cues (smile, gaze and proximity) during the approach. Afterwards subjects judged its personality (extraversion) and interpersonal attitude (hostility/friendliness). We found that within only 12.5 seconds of interaction subjects formed impressions of the agents based on observed behavior. In particular, proximity had impact on judgments of extraversion whereas smile and gaze on friendliness. These results held for the different camera perspectives. Insights on how the interpretations might change according to the user’s own personality are also provided.

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PB - Springer

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Cafaro A, Vilhjalmsson HH, Bickmore T, Heylen DKJ, Johansdottir KR, Valgardsson GS. First impressions: users’ judgments of virtual agents’ personality and interpersonal attitude in first encounters. In Nakano Y, Neff M, Paiva A, Walker M, editors, Proceedings of 12th International Conference Intelligent Virtual Agents, IVA 2012. Berlin, Heidelberg: Springer. 2012. p. 67-80. (Lecture Notes in Computer Science). https://doi.org/10.1007/978-3-642-33197-8_7