@inproceedings{6711ea33365742b18b97456c50c92a99,
title = "Focussing at the clients wishes and behaviour in construction management - (Re)starting at the front-end of construction process",
keywords = "METIS-125273",
author = "Willem Tijhuis",
year = "1999",
month = sep,
day = "5",
language = "Undefined",
isbn = "0-620-23944-1",
pages = "148--156",
booktitle = "Customer satisfaction: A focus for research & practice in construction. Proceedings of a joint triennial symposium. 5-10 september. Volume 1: Construction process innovation. Bowen, P.A. & R.D. Hindle, eds. CIB publication 234. Also on CD-rom.",
}