Focussing at the clients wishes and behaviour in construction management - (Re)starting at the front-end of construction process

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    Original languageUndefined
    Title of host publicationCustomer satisfaction: A focus for research & practice in construction. Proceedings of a joint triennial symposium. 5-10 september. Volume 1: Construction process innovation. Bowen, P.A. & R.D. Hindle, eds. CIB publication 234. Also on CD-rom.
    Place of PublicationCape Town, South Africa
    Number of pages9
    Publication statusPublished - 5 Sep 1999


    • METIS-125273

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