Abstract
In this article we explore the use of a functional analysis as a method for evaluating public information brochures. We analyzed six brochures from the Netherlands Ministry of Justice about laws and regulations. Firstdifferent target audience segments of each brochure were identified. Then the functions the brochure had to fulfill were specified for each audience segment. Functions frequently udes included: (1) informing to support a decision, (2) instructing what to do, and (3) informing to support the understanding and the evaluation of proceedings. After that, from each function a set of requirements was extracted, against which the brochures were tested. This method is illustrated by an analysis of a brochure about changing names. It appears to be a useful way of discovering deficiencies in public information.
| Original language | English |
|---|---|
| Title of host publication | Discourse Analysis and evaluation |
| Subtitle of host publication | Functional approaches |
| Editors | Leo Lentz, Henk Pander Maat |
| Place of Publication | Amsterdam |
| Publisher | Rodopi |
| Pages | 157-175 |
| Number of pages | 19 |
| ISBN (Print) | 90-420-0119-4 |
| DOIs | |
| Publication status | Published - 1997 |
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