Gaining strategic advantage and creating customer value with internet technology

C. van Slooten

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    Original languageUndefined
    Title of host publicationManagerial Challenges for the 21st Century. Proceedings of the International Conference on Delivering Service Quality, 28-29 December 1999
    Place of PublicationAhmedabad, India
    Number of pages8
    Publication statusPublished - 1 Jan 2000


    • METIS-125116

    Cite this