Gamification for low-literates: Findings on motivation, user experience, and study design

Dylan Schouten, Isabel Pfab, Anita Cremers, Elisabeth M.A.G. van Dijk, Mark Neerincx

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    4 Citations (Scopus)
    87 Downloads (Pure)

    Abstract

    This study investigated the effects of the gamification elements of scaffolding, score and hints on the user enjoyment and motivation of people of low literacy. In a four-condition within-subjects experiment, participants performed mental spatial ability tests with the aforementioned elements. Quantitative results were inconclusive, but post-test interviews provided insights on the limited effectiveness of the gamification elements. Complex questionnaire wording, high task difficulty, and an improperly situated task environment all contributed to ceiling effects in the influence of scaffolding. Score was found to be ineffective without proper contextualization connecting the numerical score to clearer performance measures. Finally, the underused hints functionality has indicated the need for adequate ‘mixed initiative’ support.
    Original languageUndefined
    Title of host publicationProceedings of the 14th International Conference on Computers Helping People with Special Needs, ICCHP 2014
    EditorsKlaus Miesenberger, Deborah Fels, Dominique Archambault, Petr Penaz, Wolfgang Zagler
    Place of PublicationSwitzerland
    PublisherSpringer
    Pages494-501
    Number of pages8
    ISBN (Print)978-3-319-08595-1
    DOIs
    Publication statusPublished - Jul 2014
    Event14th International Conference on Computers Helping People with Special Needs, ICCHP 2014 - Paris, France
    Duration: 9 Jul 201411 Jul 2014
    Conference number: 14

    Publication series

    NameLecture Notes in Computer Science
    PublisherSpringer International Publishing
    Volume8547
    ISSN (Print)0302-9743
    ISSN (Electronic)1611-3349

    Conference

    Conference14th International Conference on Computers Helping People with Special Needs, ICCHP 2014
    Abbreviated titleICCHP
    CountryFrance
    CityParis
    Period9/07/1411/07/14

    Keywords

    • HMI-HF: Human Factors
    • EWI-25542
    • Literacy
    • METIS-309803
    • Motivation
    • Gamification
    • IR-94136
    • User Enjoyment

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