Gamifying onboarding: How to increase both engagement and integration of new employees

Louisa Heimburger, Lea Buchweitz, Ruben Gouveia, Oliver Korn*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

1 Citation (Scopus)

Abstract

New employees are supposed to quickly understand their tasks, internal processes and familiarize with colleagues. This process is called “onboarding” and is still mainly realized by organizational methods from human resource management, such as introductory events or special employee sessions. Software tools and especially mobile applications are an innovative means to support provide onboarding processes in a modern, even remote, way. In this paper we analyze how the use of gamification can enhance onboarding processes. Firstly, we describe a mobile onboarding application specifically developed for the young, technically literate generations Y and Z, who are just about to start their career. Secondly, we report on a study with 98 students and young employees. We found that participants enjoyed the gamified application. They especially appreciated the feature “Team Bingo” which facilitates social integration and teambuilding. Based on the OCEAN personality model (“Big Five”), the personality traits agreeableness and openness revealed significant correlations with a preference for the gamified onboarding application.

Original languageEnglish
Title of host publicationAdvances in Social and Occupational Ergonomics - Proceedings of the AHFE 2019 International Conference on Social and Occupational Ergonomics
EditorsAtsuo Murata, Richard H.M. Goossens
PublisherSpringer Verlag
Pages3-14
Number of pages12
ISBN (Print)9783030201449
DOIs
Publication statusPublished - 1 Jan 2020
Externally publishedYes
Event10th International Conference on Social and Occupational Ergonomics, AHFE 2019 - Washington, United States
Duration: 24 Jul 201928 Jul 2019
Conference number: 10

Publication series

NameAdvances in Intelligent Systems and Computing
Volume970
ISSN (Print)2194-5357
ISSN (Electronic)2194-5365

Conference

Conference10th International Conference on Social and Occupational Ergonomics, AHFE 2019
Abbreviated titleAHFE
CountryUnited States
CityWashington
Period24/07/1928/07/19

Keywords

  • Gamification
  • Human factors
  • Human resource management
  • Human-systems integration
  • Onboarding

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  • Cite this

    Heimburger, L., Buchweitz, L., Gouveia, R., & Korn, O. (2020). Gamifying onboarding: How to increase both engagement and integration of new employees. In A. Murata, & R. H. M. Goossens (Eds.), Advances in Social and Occupational Ergonomics - Proceedings of the AHFE 2019 International Conference on Social and Occupational Ergonomics (pp. 3-14). (Advances in Intelligent Systems and Computing; Vol. 970). Springer Verlag. https://doi.org/10.1007/978-3-030-20145-6_1