Gamifying onboarding: How to increase both engagement and integration of new employees

Louisa Heimburger; Lea Buchweitz; Ruben Gouveia; Oliver Korn

doi:10.1007/978-3-030-20145-6_1

Gamifying onboarding: How to increase both engagement and integration of new employees

Louisa Heimburger, Lea Buchweitz, Ruben Gouveia, Oliver Korn^*

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

18 Citations (Scopus)

Abstract

New employees are supposed to quickly understand their tasks, internal processes and familiarize with colleagues. This process is called “onboarding” and is still mainly realized by organizational methods from human resource management, such as introductory events or special employee sessions. Software tools and especially mobile applications are an innovative means to support provide onboarding processes in a modern, even remote, way. In this paper we analyze how the use of gamification can enhance onboarding processes. Firstly, we describe a mobile onboarding application specifically developed for the young, technically literate generations Y and Z, who are just about to start their career. Secondly, we report on a study with 98 students and young employees. We found that participants enjoyed the gamified application. They especially appreciated the feature “Team Bingo” which facilitates social integration and teambuilding. Based on the OCEAN personality model (“Big Five”), the personality traits agreeableness and openness revealed significant correlations with a preference for the gamified onboarding application.

Original language	English
Title of host publication	Advances in Social and Occupational Ergonomics - Proceedings of the AHFE 2019 International Conference on Social and Occupational Ergonomics
Editors	Atsuo Murata, Richard H.M. Goossens
Publisher	Springer
Pages	3-14
Number of pages	12
ISBN (Print)	9783030201449
DOIs	https://doi.org/10.1007/978-3-030-20145-6_1
Publication status	Published - 1 Jan 2020
Externally published	Yes
Event	10th International Conference on Applied Human Factors and Ergonomics, AHFE 2019 - Washington, United States Duration: 24 Jul 2019 → 28 Jul 2019 Conference number: 10

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	970
ISSN (Print)	2194-5357
ISSN (Electronic)	2194-5365

Conference

Conference	10th International Conference on Applied Human Factors and Ergonomics, AHFE 2019
Abbreviated title	AHFE
Country/Territory	United States
City	Washington
Period	24/07/19 → 28/07/19

Keywords

Gamification
Human factors
Human resource management
Human-systems integration
Onboarding

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-030-20145-6_1

Cite this

Heimburger, L., Buchweitz, L., Gouveia, R., & Korn, O. (2020). Gamifying onboarding: How to increase both engagement and integration of new employees. In A. Murata, & R. H. M. Goossens (Eds.), Advances in Social and Occupational Ergonomics - Proceedings of the AHFE 2019 International Conference on Social and Occupational Ergonomics (pp. 3-14). (Advances in Intelligent Systems and Computing; Vol. 970). Springer. https://doi.org/10.1007/978-3-030-20145-6_1

Heimburger, Louisa ; Buchweitz, Lea ; Gouveia, Ruben et al. / Gamifying onboarding : How to increase both engagement and integration of new employees. Advances in Social and Occupational Ergonomics - Proceedings of the AHFE 2019 International Conference on Social and Occupational Ergonomics. editor / Atsuo Murata ; Richard H.M. Goossens. Springer, 2020. pp. 3-14 (Advances in Intelligent Systems and Computing).

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abstract = "New employees are supposed to quickly understand their tasks, internal processes and familiarize with colleagues. This process is called “onboarding” and is still mainly realized by organizational methods from human resource management, such as introductory events or special employee sessions. Software tools and especially mobile applications are an innovative means to support provide onboarding processes in a modern, even remote, way. In this paper we analyze how the use of gamification can enhance onboarding processes. Firstly, we describe a mobile onboarding application specifically developed for the young, technically literate generations Y and Z, who are just about to start their career. Secondly, we report on a study with 98 students and young employees. We found that participants enjoyed the gamified application. They especially appreciated the feature “Team Bingo” which facilitates social integration and teambuilding. Based on the OCEAN personality model (“Big Five”), the personality traits agreeableness and openness revealed significant correlations with a preference for the gamified onboarding application.",

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Heimburger, L, Buchweitz, L, Gouveia, R & Korn, O 2020, Gamifying onboarding: How to increase both engagement and integration of new employees. in A Murata & RHM Goossens (eds), Advances in Social and Occupational Ergonomics - Proceedings of the AHFE 2019 International Conference on Social and Occupational Ergonomics. Advances in Intelligent Systems and Computing, vol. 970, Springer, pp. 3-14, 10th International Conference on Applied Human Factors and Ergonomics, AHFE 2019, Washington, District of Columbia, United States, 24/07/19. https://doi.org/10.1007/978-3-030-20145-6_1

Gamifying onboarding: How to increase both engagement and integration of new employees. / Heimburger, Louisa; Buchweitz, Lea; Gouveia, Ruben et al.
Advances in Social and Occupational Ergonomics - Proceedings of the AHFE 2019 International Conference on Social and Occupational Ergonomics. ed. / Atsuo Murata; Richard H.M. Goossens. Springer, 2020. p. 3-14 (Advances in Intelligent Systems and Computing; Vol. 970).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - Heimburger, Louisa

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AU - Korn, Oliver

N1 - Conference code: 10

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N2 - New employees are supposed to quickly understand their tasks, internal processes and familiarize with colleagues. This process is called “onboarding” and is still mainly realized by organizational methods from human resource management, such as introductory events or special employee sessions. Software tools and especially mobile applications are an innovative means to support provide onboarding processes in a modern, even remote, way. In this paper we analyze how the use of gamification can enhance onboarding processes. Firstly, we describe a mobile onboarding application specifically developed for the young, technically literate generations Y and Z, who are just about to start their career. Secondly, we report on a study with 98 students and young employees. We found that participants enjoyed the gamified application. They especially appreciated the feature “Team Bingo” which facilitates social integration and teambuilding. Based on the OCEAN personality model (“Big Five”), the personality traits agreeableness and openness revealed significant correlations with a preference for the gamified onboarding application.

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ER -

Heimburger L, Buchweitz L, Gouveia R, Korn O. Gamifying onboarding: How to increase both engagement and integration of new employees. In Murata A, Goossens RHM, editors, Advances in Social and Occupational Ergonomics - Proceedings of the AHFE 2019 International Conference on Social and Occupational Ergonomics. Springer. 2020. p. 3-14. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-030-20145-6_1

Gamifying onboarding: How to increase both engagement and integration of new employees

Abstract

Publication series

Conference

Keywords

UN SDGs

Access to Document

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