Getting Used with Groupware: A First Class Experience

Dulce T. Pumareja, Klaas Sikkel

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review


    This article reports on an empirical investigation of long-term use of a groupware system in a spatially and massively distributed network of educators. It is a case study based investigation aimed at understanding the impacts of collaboration technology in supporting social interaction. The paradigm of social constructivism and the perspective of structuration are proposed as frameworks for understanding the impacts of technology on mediating social interaction. Utilizing these perspectives in an empirical investigation, the case study findings demonstrate how collaboration technology can serve as a change agent in transforming the culture and structure of social interaction. This is enacted in two ways: through the various meanings which people construct when interacting with technology and in benefiting from the structural properties of a system through its technical affordances.
    Original languageEnglish
    Title of host publication3rd Workshop on Social Intelligence Design (SID 2004)
    EditorsAntinus Nijholt, T. Nishida
    Place of PublicationEnschede, the Netherlands
    PublisherCentre for Telematics and Information Technology (CTIT)
    Number of pages10
    Publication statusPublished - Jul 2004
    Event3rd Workshop on Social Intelligence Design, SID 2004 - Enschede, Netherlands
    Duration: 5 Jul 20047 Jul 2004
    Conference number: 3

    Publication series

    NameCTIT Workshop Proceedings
    PublisherCentre for Telematics and Information Technology University of Twente
    ISSN (Print)1574-0846


    Conference3rd Workshop on Social Intelligence Design, SID 2004
    Abbreviated titleSID


    • SCS-Services
    • Groupware
    • Structuration
    • Implementation
    • Social constructivism
    • ICT in education
    • Case study


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