Governance lifecycles of inter-organizational collaboration: A case study of the Port of Rotterdam

Dissa R. Chandra*, Jos Van Hillegersberg

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

7 Citations (Scopus)
164 Downloads (Pure)


An increasing use of inter-organizational collaboration systems can be observed. As multiple organizations often rely on these systems, even for business-critical processes, proper governance of these systems is crucial. This study aims to explain governance of inter-organizational collaboration systems by describing roles in collaborations, governance lifecycles, governance models, and how these roles affect the governance model in the lifecycles. A case study in Port of Rotterdam is described. The port collaboration in Rotterdam has gone through one full governance lifecycle and has entered the second iteration after the set-up of Portbase. During both cycles, the collaboration has maintained its Network Administrative Organization governance model. The case study analysis of Rotterdam's port community provides an example of how a systematic approach could help to discuss and communicate the governance of inter-organizational collaboration systems.

Original languageEnglish
Pages (from-to)656-663
Number of pages8
JournalProcedia computer science
Publication statusPublished - 2017


  • Collaboration
  • Governance
  • Inter-organizational system
  • Lifecycle
  • Port


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