@inbook{768c772d7af74bdda64b135577b9ed51,
title = "Heuristic web site evaluation: Exploring the effects of guidelines on experts'detection of usability problems",
keywords = "METIS-271725",
author = "{Welle Donker-Kuijer}, M.C.J. and {de Jong}, {Menno D.T.} and Leo Lentz",
year = "2010",
language = "English",
isbn = "978-0-415-87636-0",
pages = "225--275",
editor = "James Conklin and Hayhoe, {George F.}",
booktitle = "Qualitative research in technical communication",
publisher = "Taylor & Francis",
address = "United Kingdom",
}