Hey, big spender! Institutional reponsiveness to student demand

Hans J.J. Vossensteyn, Ian R. Dobson

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademic


    In many countries, market-like mechanisms have been introduced into the traditionally public domain of higher education. The main drive for this has come from the government’s realisation that it has only limited steering capacity through planning and control mechanisms (Van Vught 1997). Many governments aim at enlarging the adaptive capacity, flexibility, efficiency and quality of higher education. In short, governments took a step back and, by implementing market-like policy instruments, they hoped to make higher education institutions more accountable and responsive to the needs of society. These new steering strategies have led to developments such as deregulation (by providing more autonomy to institutions); competition (between public and private institutions for student places and research funds); the implementation of quality assessment; and the introduction of or raising of customer (tuition) fees (Dill 1997).
    Original languageEnglish
    Title of host publicationFrom the Eye of the Storm
    Subtitle of host publicationHigher Education's Changing Institution
    EditorsBen Jongbloed, Peter Maassen, Guy Neave
    Place of PublicationDordrecht
    PublisherKluwer Academic Publishers
    Number of pages12
    ISBN (Electronic)978-94-015-9263-5
    ISBN (Print)978-90-481-5355-8
    Publication statusPublished - 1999


    • Institutional responsiveness
    • Marketing
    • Marketisation


    Dive into the research topics of 'Hey, big spender! Institutional reponsiveness to student demand'. Together they form a unique fingerprint.

    Cite this