High-tech Small and Medium-sized Enterprises' use of Methods and Tools for External Knowledge Integration

Jeroen Kraaijenbrink

doi:10.3990/2.268616719

High-tech Small and Medium-sized Enterprises' use of Methods and Tools for External Knowledge Integration

Jeroen Kraaijenbrink

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic

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Abstract

External knowledge integration (EKI) is the process by which organizations identify, acquire, and utilize knowledge from their environment. While there is a vast array of methods and tools (MTs) available to support this process, it seems that high-tech small and medium sized enterprises (HTSMEs) hardly use them. This study investigates a) whether this is correct for a variety of MTs, b) what is the level of satisfaction with these MTs, and c) what are potential causes for a low usage. A survey with results from 317 HTSMEs shows that the usage of MTs to support EKI is indeed low, in particular for very specific MTs. Moreover, it appears that users are satisfied with the MTs they use and that not being aware of MTs is the most important reason for not using them. Suggestions are provided as to how usage of MTs for EKI amongst HTSMEs can be improved by increasing awareness.

Original language	English
Title of host publication	Proceedings of the 14th Annual High Technology Small Firms Conference and Doctoral Workshop 2006
Editors	Gloria Rossini
Place of Publication	Enschede
Publisher	University of Twente
Number of pages	11
ISBN (Print)	9789081078412
DOIs	https://doi.org/10.3990/2.268616719
Publication status	Published - 2006
Event	14th Annual High Technology Small Firms Conference, HTSF 2006 - University of Twente, Enschede, Netherlands Duration: 11 May 2006 → 13 May 2006 Conference number: 14

Conference

Conference	14th Annual High Technology Small Firms Conference, HTSF 2006
Abbreviated title	HTSF
Country/Territory	Netherlands
City	Enschede
Period	11/05/06 → 13/05/06

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10.3990/2.268616719

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High- Tech Small- and Medium-Sized Enterprises: Methods and Tools for External Knowledge Integration
Kraaijenbrink, J., 2009, New Technology - Based Firms in the new Millennium: The Product and Distribution of Knowledge. Oakey, R., Groen, A., Cook, G. & van der Sijde, P. (eds.). United Kingdom: Emerald, p. 117-130 203 p. (New Technology - Based Firms in the new Millennium; no. VII).
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review
Proceedings of the 14th Annual High Technology Small Firms Conference and Doctoral Workshop 2006
Rossini, G. (Publisher), 2006, Enschede: University of Twente. 771 p.
Research output: Book/Report › Book › Professional

Open Access
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Cite this

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title = "High-tech Small and Medium-sized Enterprises' use of Methods and Tools for External Knowledge Integration",

abstract = "External knowledge integration (EKI) is the process by which organizations identify, acquire, and utilize knowledge from their environment. While there is a vast array of methods and tools (MTs) available to support this process, it seems that high-tech small and medium sized enterprises (HTSMEs) hardly use them. This study investigates a) whether this is correct for a variety of MTs, b) what is the level of satisfaction with these MTs, and c) what are potential causes for a low usage. A survey with results from 317 HTSMEs shows that the usage of MTs to support EKI is indeed low, in particular for very specific MTs. Moreover, it appears that users are satisfied with the MTs they use and that not being aware of MTs is the most important reason for not using them. Suggestions are provided as to how usage of MTs for EKI amongst HTSMEs can be improved by increasing awareness. ",

author = "Jeroen Kraaijenbrink",

year = "2006",

doi = "10.3990/2.268616719",

language = "English",

isbn = "9789081078412",

editor = "Gloria Rossini",

booktitle = "Proceedings of the 14th Annual High Technology Small Firms Conference and Doctoral Workshop 2006",

publisher = "University of Twente",

address = "Netherlands",

note = "14th Annual High Technology Small Firms Conference, HTSF 2006, HTSF ; Conference date: 11-05-2006 Through 13-05-2006",

}

Kraaijenbrink, J 2006, High-tech Small and Medium-sized Enterprises' use of Methods and Tools for External Knowledge Integration. in G Rossini (ed.), Proceedings of the 14th Annual High Technology Small Firms Conference and Doctoral Workshop 2006. University of Twente, Enschede, 14th Annual High Technology Small Firms Conference, HTSF 2006, Enschede, Netherlands, 11/05/06. https://doi.org/10.3990/2.268616719

High-tech Small and Medium-sized Enterprises' use of Methods and Tools for External Knowledge Integration. / Kraaijenbrink, Jeroen.
Proceedings of the 14th Annual High Technology Small Firms Conference and Doctoral Workshop 2006. ed. / Gloria Rossini. Enschede: University of Twente, 2006.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic

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T1 - High-tech Small and Medium-sized Enterprises' use of Methods and Tools for External Knowledge Integration

AU - Kraaijenbrink, Jeroen

N1 - Conference code: 14

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N2 - External knowledge integration (EKI) is the process by which organizations identify, acquire, and utilize knowledge from their environment. While there is a vast array of methods and tools (MTs) available to support this process, it seems that high-tech small and medium sized enterprises (HTSMEs) hardly use them. This study investigates a) whether this is correct for a variety of MTs, b) what is the level of satisfaction with these MTs, and c) what are potential causes for a low usage. A survey with results from 317 HTSMEs shows that the usage of MTs to support EKI is indeed low, in particular for very specific MTs. Moreover, it appears that users are satisfied with the MTs they use and that not being aware of MTs is the most important reason for not using them. Suggestions are provided as to how usage of MTs for EKI amongst HTSMEs can be improved by increasing awareness.

AB - External knowledge integration (EKI) is the process by which organizations identify, acquire, and utilize knowledge from their environment. While there is a vast array of methods and tools (MTs) available to support this process, it seems that high-tech small and medium sized enterprises (HTSMEs) hardly use them. This study investigates a) whether this is correct for a variety of MTs, b) what is the level of satisfaction with these MTs, and c) what are potential causes for a low usage. A survey with results from 317 HTSMEs shows that the usage of MTs to support EKI is indeed low, in particular for very specific MTs. Moreover, it appears that users are satisfied with the MTs they use and that not being aware of MTs is the most important reason for not using them. Suggestions are provided as to how usage of MTs for EKI amongst HTSMEs can be improved by increasing awareness.

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DO - 10.3990/2.268616719

M3 - Conference contribution

SN - 9789081078412

BT - Proceedings of the 14th Annual High Technology Small Firms Conference and Doctoral Workshop 2006

A2 - Rossini, Gloria

PB - University of Twente

CY - Enschede

T2 - 14th Annual High Technology Small Firms Conference, HTSF 2006

Y2 - 11 May 2006 through 13 May 2006

ER -

High-tech Small and Medium-sized Enterprises' use of Methods and Tools for External Knowledge Integration

Abstract

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Research output

High- Tech Small- and Medium-Sized Enterprises: Methods and Tools for External Knowledge Integration

Proceedings of the 14th Annual High Technology Small Firms Conference and Doctoral Workshop 2006

Cite this