Holistic Quality Assessment of Mediated Immersive Multisensory Social Communication

Alexander Toet, Tina Mioch, Simon N.B Gunkel, Camille Sallaberry, Jan B.F. van Erp, Omar Niamut

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

1 Citation (Scopus)
24 Downloads (Pure)


Communication through modern immersive systems that afford the representation of a wide range of multisensory (visual, auditory, haptic, olfactory) social and ambient (environmental) affective cues can provide compelling experiences that approach face-to-face communication. The quality of a mediated social communication experience (QoE) can be defined as the degree to which it matches its real-life counterpart and is typically assessed through questionnaires. However, available questionnaires are typically extensive, targeted at specific systems, and do not address all relevant aspects of social presence. Here we propose a general holistic social presence QoE questionnaire (HSPQ), that uses a single item for each of the relevant processing levels in the human brain: sensory, emotional, and cognitive, behavioral, and reasoning. The HSPQ measures social presence through the senses of spatial presence (= telepresence + agency) in the mediated environment and social interaction (= interaction + engagement) with the other persons therein. Initial validation studies confirm the content and face validity of the HSPQ. In future studies we will test the stability, sensitivity, and convergent validity of the HSPQ.
Original languageEnglish
Title of host publicationVirtual Reality and Augmented Reality
Subtitle of host publication17th EuroVR International Conference, EuroVR 2020, Valencia, Spain, November 25–27, 2020, Proceedings
Number of pages7
ISBN (Electronic)978-3-030-62655-6
ISBN (Print)978-3-030-62654-9
Publication statusE-pub ahead of print/First online - 27 Oct 2020
Event17th EuroVR International Conference, EuroVR 2020 - Virtual Conference, Spain
Duration: 25 Nov 202027 Nov 2020
Conference number: 17

Publication series

NameLecture Notes in Computer Science


Conference17th EuroVR International Conference, EuroVR 2020
Abbreviated titleEuroVR 2020
CityVirtual Conference
Internet address


  • Mediated social communication
  • social presence
  • Quality of experience
  • 22/2 OA procedure


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