How a Guide Robot Should Behave at an Airport - Insights Based on Observing Passengers

Michiel Joosse, Manja Lohse, Vanessa Evers

    Research output: Book/ReportReportProfessional

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    As part of the EU FP7 project SPENCER a robot demonstrator will be developed which provides location based services (information, guiding) to passengers in the context of an international airport. In this report we describe a contextual analysis, conducted in order to discover how people behave in a given context (here Schiphol airport) and in relevant situations within this context. From this analysis we arrive at guidelines for robot behavior.
    Original languageEnglish
    Place of PublicationEnschede
    PublisherCentre for Telematics and Information Technology (CTIT)
    Number of pages27
    Publication statusPublished - 31 Jan 2015

    Publication series

    NameCTIT Technical Report Series
    PublisherUniversity of Twente, Centre for Telematics and Information Technology (CTIT)
    ISSN (Print)1381-3625


    • HMI-HF: Human Factors
    • EC Grant Agreement nr.: FP7/2007-2013
    • EC Grant Agreement nr.: FP7/600877
    • Robot behaviors
    • Airport
    • Guide robot
    • Contextual analysis
    • Observation

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