How can we make user instructions motivational?

M.F. Steehouder, N.R. Loorbach

Research output: Contribution to conferencePaperAcademic

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Abstract

Good technical instructions are often viewed as 'cool, concise and professional', but there are good arguments to pay attention to their persuasive and motivational aspects as well. Until now, only analyses of existing instructions have been published, while guidelines for making instructions motivational are not yet studied carefully. We present four strategies that can be followed, and an experiment that was meant to test the effects. The results show that motivational elements do increase the user's appreciation of the instructions, but have no effect on performance, self efficacy, or appreciation of the product. However, there are indications that further research may show effects.
Original languageUndefined
Pages101-108
DOIs
Publication statusPublished - 2004
EventIEEE International Professional Communication Conference, IPCC 2004 - Minneapolis, United States
Duration: 29 Sep 20041 Oct 2004

Conference

ConferenceIEEE International Professional Communication Conference, IPCC 2004
CountryUnited States
CityMinneapolis
Period29/09/041/10/04

Keywords

  • IR-55815

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