Lean team members continuously improve work processes, thereby aiming to enhance customer and organisational value. Our exploratory study focuses on the real-life dynamics of five highly effective Lean teams in the workplace. Although the videorecorded team dynamics have not been thoroughly analysed yet, the preceding, selection-type interviews with key informants of those highly effective Lean teams are reported here and partly confirm the extant Lean theory. Analyses of the (video) data as well as the collected survey data will aim to specify common team values, behaviours and practices.
|Number of pages||10|
|Publication status||Published - 6 Jun 2010|
|Event||17th International EurOMA conference 2010: Managing Operations in Service Economies - Porto, Portugal|
Duration: 6 Jun 2010 → 9 Jun 2010
Conference number: 17
|Conference||17th International EurOMA conference 2010|
|Period||6/06/10 → 9/06/10|