How do leaders view their own Lean teams' behaviour?

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    Lean team members continuously improve work processes, thereby aiming to enhance customer and organisational value. Our exploratory study focuses on the real-life dynamics of five highly effective Lean teams in the workplace. Although the videorecorded team dynamics have not been thoroughly analysed yet, the preceding, selection-type interviews with key informants of those highly effective Lean teams are reported here and partly confirm the extant Lean theory. Analyses of the (video) data as well as the collected survey data will aim to specify common team values, behaviours and practices.
    Original languageEnglish
    Number of pages10
    Publication statusPublished - 6 Jun 2010
    Event17th International EurOMA conference 2010: Managing Operations in Service Economies - Porto, Portugal
    Duration: 6 Jun 20109 Jun 2010
    Conference number: 17


    Conference17th International EurOMA conference 2010


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