How leader-member exchange, work engagement and HRM consistency explain Chinese luxury hotel employees’ job performance

X. Li, Karin Sanders, S. Frenkel

Research output: Contribution to journalArticleAcademicpeer-review

92 Citations (Scopus)

Abstract

This paper provides insights into the relationship between leader-member exchange (LMX) and employee job performance. An integrative model that includes work engagement and human resource management (HRM) consistency, defined as the extent to which various HR practices are viewed as consistent with one other, was developed to explain this relationship. Results from a hierarchical linear model based on 298 employees (survey data) and 54 supervisors in a large luxury hotel in southern China indicated that LMX was positively related to employee job performance. Moreover, as expected, work engagement mediated this relationship and HRM consistency strengthened the influence of LMX on work engagement. Important research and practical implications are discussed.
Original languageEnglish
Pages (from-to)1059-1066
JournalInternational journal of hospitality management
Volume31
Issue number4
DOIs
Publication statusPublished - 2012

Keywords

  • IR-83058
  • METIS-292537

Fingerprint Dive into the research topics of 'How leader-member exchange, work engagement and HRM consistency explain Chinese luxury hotel employees’ job performance'. Together they form a unique fingerprint.

  • Cite this