How strong is your coffee? The influence of visual metaphors and textual claims on consumers' flavor perception and product evaluation

Anna Fenko (Corresponding Author), Roxan de Vries, Thomas van Rompay

Research output: Contribution to journalArticleAcademicpeer-review

9 Citations (Scopus)
22 Downloads (Pure)

Abstract

This study investigates the relative impact of textual claims and visual metaphors displayed on the product's package on consumers' flavor experience and product evaluation. For consumers, strength is one of the most important sensory attributes of coffee. The 2 × 3 between-subjects experiment (N = 123) compared the effects of visual metaphor of strength (an image of a lion located either on top or on the bottom of the package of coffee beans) and the direct textual claim ("extra strong") on consumers' responses to coffee, including product expectation, flavor evaluation, strength perception and purchase intention. The results demonstrate that both the textual claim and the visual metaphor can be efficient in communicating the product attribute of strength. The presence of the image positively influenced consumers' product expectations before tasting. The textual claim increased the perception of strength of coffee and the purchase intention of the product. The location of the image also played an important role in flavor perception and purchase intention. The image located on the bottom of the package increased the perceived strength of coffee and purchase intention of the product compared to the image on top of the package. This result could be interpreted from the perspective of the grounded cognition theory, which suggests that a picture in the lower part of the package would automatically activate the "strong is heavy" metaphor. As heavy objects are usually associated with a position on the ground, this would explain why perceiving a visually heavy package would lead to the experience of a strong coffee. Further research is needed to better understand the relationships between a metaphorical image and its spatial position in food packaging design.

Original languageEnglish
Article number53
JournalFrontiers in psychology
Volume9
DOIs
Publication statusPublished - 5 Feb 2018

Fingerprint

Metaphor
Coffee
Lions
Food Packaging
Cognition
Research

Keywords

  • Flavor evaluation
  • Grounded cognition
  • Packaging design
  • Textual claim
  • Visual metaphor

Cite this

@article{5a263aaa115b41ca991b2cbaa5d3eb1f,
title = "How strong is your coffee?: The influence of visual metaphors and textual claims on consumers' flavor perception and product evaluation",
abstract = "This study investigates the relative impact of textual claims and visual metaphors displayed on the product's package on consumers' flavor experience and product evaluation. For consumers, strength is one of the most important sensory attributes of coffee. The 2 × 3 between-subjects experiment (N = 123) compared the effects of visual metaphor of strength (an image of a lion located either on top or on the bottom of the package of coffee beans) and the direct textual claim ({"}extra strong{"}) on consumers' responses to coffee, including product expectation, flavor evaluation, strength perception and purchase intention. The results demonstrate that both the textual claim and the visual metaphor can be efficient in communicating the product attribute of strength. The presence of the image positively influenced consumers' product expectations before tasting. The textual claim increased the perception of strength of coffee and the purchase intention of the product. The location of the image also played an important role in flavor perception and purchase intention. The image located on the bottom of the package increased the perceived strength of coffee and purchase intention of the product compared to the image on top of the package. This result could be interpreted from the perspective of the grounded cognition theory, which suggests that a picture in the lower part of the package would automatically activate the {"}strong is heavy{"} metaphor. As heavy objects are usually associated with a position on the ground, this would explain why perceiving a visually heavy package would lead to the experience of a strong coffee. Further research is needed to better understand the relationships between a metaphorical image and its spatial position in food packaging design.",
keywords = "Flavor evaluation, Grounded cognition, Packaging design, Textual claim, Visual metaphor",
author = "Anna Fenko and {de Vries}, Roxan and {van Rompay}, Thomas",
year = "2018",
month = "2",
day = "5",
doi = "10.3389/fpsyg.2018.00053",
language = "English",
volume = "9",
journal = "Frontiers in psychology",
issn = "1664-1078",
publisher = "Frontiers Media S.A.",

}

How strong is your coffee? The influence of visual metaphors and textual claims on consumers' flavor perception and product evaluation. / Fenko, Anna (Corresponding Author); de Vries, Roxan; van Rompay, Thomas.

In: Frontiers in psychology, Vol. 9, 53, 05.02.2018.

Research output: Contribution to journalArticleAcademicpeer-review

TY - JOUR

T1 - How strong is your coffee?

T2 - The influence of visual metaphors and textual claims on consumers' flavor perception and product evaluation

AU - Fenko, Anna

AU - de Vries, Roxan

AU - van Rompay, Thomas

PY - 2018/2/5

Y1 - 2018/2/5

N2 - This study investigates the relative impact of textual claims and visual metaphors displayed on the product's package on consumers' flavor experience and product evaluation. For consumers, strength is one of the most important sensory attributes of coffee. The 2 × 3 between-subjects experiment (N = 123) compared the effects of visual metaphor of strength (an image of a lion located either on top or on the bottom of the package of coffee beans) and the direct textual claim ("extra strong") on consumers' responses to coffee, including product expectation, flavor evaluation, strength perception and purchase intention. The results demonstrate that both the textual claim and the visual metaphor can be efficient in communicating the product attribute of strength. The presence of the image positively influenced consumers' product expectations before tasting. The textual claim increased the perception of strength of coffee and the purchase intention of the product. The location of the image also played an important role in flavor perception and purchase intention. The image located on the bottom of the package increased the perceived strength of coffee and purchase intention of the product compared to the image on top of the package. This result could be interpreted from the perspective of the grounded cognition theory, which suggests that a picture in the lower part of the package would automatically activate the "strong is heavy" metaphor. As heavy objects are usually associated with a position on the ground, this would explain why perceiving a visually heavy package would lead to the experience of a strong coffee. Further research is needed to better understand the relationships between a metaphorical image and its spatial position in food packaging design.

AB - This study investigates the relative impact of textual claims and visual metaphors displayed on the product's package on consumers' flavor experience and product evaluation. For consumers, strength is one of the most important sensory attributes of coffee. The 2 × 3 between-subjects experiment (N = 123) compared the effects of visual metaphor of strength (an image of a lion located either on top or on the bottom of the package of coffee beans) and the direct textual claim ("extra strong") on consumers' responses to coffee, including product expectation, flavor evaluation, strength perception and purchase intention. The results demonstrate that both the textual claim and the visual metaphor can be efficient in communicating the product attribute of strength. The presence of the image positively influenced consumers' product expectations before tasting. The textual claim increased the perception of strength of coffee and the purchase intention of the product. The location of the image also played an important role in flavor perception and purchase intention. The image located on the bottom of the package increased the perceived strength of coffee and purchase intention of the product compared to the image on top of the package. This result could be interpreted from the perspective of the grounded cognition theory, which suggests that a picture in the lower part of the package would automatically activate the "strong is heavy" metaphor. As heavy objects are usually associated with a position on the ground, this would explain why perceiving a visually heavy package would lead to the experience of a strong coffee. Further research is needed to better understand the relationships between a metaphorical image and its spatial position in food packaging design.

KW - Flavor evaluation

KW - Grounded cognition

KW - Packaging design

KW - Textual claim

KW - Visual metaphor

UR - http://www.scopus.com/inward/record.url?scp=85041738474&partnerID=8YFLogxK

U2 - 10.3389/fpsyg.2018.00053

DO - 10.3389/fpsyg.2018.00053

M3 - Article

VL - 9

JO - Frontiers in psychology

JF - Frontiers in psychology

SN - 1664-1078

M1 - 53

ER -