How to become your suppliers' preferred customer, linking contractor satisfaction, preferred customer status and maturity in managing supplier relationships in the dutch construction industry

Jeroen Bemelmans, Johannes T. Voordijk, B. Vos, Geert P.M.R. Dewulf

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Original languageEnglish
Title of host publicationPurchasing & supply management in a changing world, Ipsera 2012 conference proceedings
EditorsE. Esposito, P. Evangelista, G. Pastore, M. Raffa
Place of PublicationNaples, Italy
PublisherEdizioni Scientifiche Italiane
Pages1-13
ISBN (Print)978-88-495-2346-1
Publication statusPublished - 1 Apr 2012
Event21st Annual IPSERA Conference 2012: Purchasing & Supply Management in a Changing World - Naples, Italy
Duration: 1 Apr 20124 Apr 2012
Conference number: 21
http://www.ipsera2012.unina.it/

Publication series

Name
PublisherEdizioni Scientifiche Italiane

Conference

Conference21st Annual IPSERA Conference 2012
CountryItaly
CityNaples
Period1/04/124/04/12
Internet address

Keywords

  • IR-81198
  • METIS-287634

Cite this

Bemelmans, J., Voordijk, J. T., Vos, B., & Dewulf, G. P. M. R. (2012). How to become your suppliers' preferred customer, linking contractor satisfaction, preferred customer status and maturity in managing supplier relationships in the dutch construction industry. In E. Esposito, P. Evangelista, G. Pastore, & M. Raffa (Eds.), Purchasing & supply management in a changing world, Ipsera 2012 conference proceedings (pp. 1-13). Naples, Italy: Edizioni Scientifiche Italiane.