How to become your suppliers' preferred customer, linking contractor satisfaction, preferred customer status and maturity in managing supplier relationships in the dutch construction industry

Jeroen Bemelmans; Hans Voordijk; Bart Vos; Geert Dewulf

How to become your suppliers' preferred customer, linking contractor satisfaction, preferred customer status and maturity in managing supplier relationships in the dutch construction industry

Jeroen Bemelmans, Hans Voordijk, Bart Vos, Geert Dewulf

Faculty of Engineering Technology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Original language	English
Title of host publication	Purchasing & supply management in a changing world
Subtitle of host publication	IPSERA 2012 Conference proceedings
Editors	E. Esposito, P. Evangelista, G. Pastore, M. Raffa
Place of Publication	Naples, Italy
Publisher	Edizioni Scientifiche Italiane
Pages	1-13
ISBN (Print)	978-88-495-2346-1
Publication status	Published - 1 Apr 2012
Event	21st Annual IPSERA Conference 2012: Purchasing & Supply Management in a Changing World - Naples, Italy Duration: 1 Apr 2012 → 4 Apr 2012 Conference number: 21 http://www.ipsera2012.unina.it/

Conference

Conference	21st Annual IPSERA Conference 2012
Country/Territory	Italy
City	Naples
Period	1/04/12 → 4/04/12
Internet address	http://www.ipsera2012.unina.it/

Cite this

Bemelmans, J., Voordijk, H., Vos, B., & Dewulf, G. (2012). How to become your suppliers' preferred customer, linking contractor satisfaction, preferred customer status and maturity in managing supplier relationships in the dutch construction industry. In E. Esposito, P. Evangelista, G. Pastore, & M. Raffa (Eds.), Purchasing & supply management in a changing world: IPSERA 2012 Conference proceedings (pp. 1-13). Edizioni Scientifiche Italiane.

Bemelmans, Jeroen ; Voordijk, Hans ; Vos, Bart et al. / How to become your suppliers' preferred customer, linking contractor satisfaction, preferred customer status and maturity in managing supplier relationships in the dutch construction industry. Purchasing & supply management in a changing world: IPSERA 2012 Conference proceedings. editor / E. Esposito ; P. Evangelista ; G. Pastore ; M. Raffa. Naples, Italy : Edizioni Scientifiche Italiane, 2012. pp. 1-13

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title = "How to become your suppliers' preferred customer, linking contractor satisfaction, preferred customer status and maturity in managing supplier relationships in the dutch construction industry",

author = "Jeroen Bemelmans and Hans Voordijk and Bart Vos and Geert Dewulf",

year = "2012",

month = apr,

day = "1",

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booktitle = "Purchasing \& supply management in a changing world",

publisher = "Edizioni Scientifiche Italiane",

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Bemelmans, J, Voordijk, H, Vos, B & Dewulf, G 2012, How to become your suppliers' preferred customer, linking contractor satisfaction, preferred customer status and maturity in managing supplier relationships in the dutch construction industry. in E Esposito, P Evangelista, G Pastore & M Raffa (eds), Purchasing & supply management in a changing world: IPSERA 2012 Conference proceedings. Edizioni Scientifiche Italiane, Naples, Italy, pp. 1-13, 21st Annual IPSERA Conference 2012, Naples, Italy, 1/04/12.

How to become your suppliers' preferred customer, linking contractor satisfaction, preferred customer status and maturity in managing supplier relationships in the dutch construction industry. / Bemelmans, Jeroen; Voordijk, Hans; Vos, Bart et al.
Purchasing & supply management in a changing world: IPSERA 2012 Conference proceedings. ed. / E. Esposito; P. Evangelista; G. Pastore; M. Raffa. Naples, Italy: Edizioni Scientifiche Italiane, 2012. p. 1-13.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - Bemelmans, Jeroen

AU - Voordijk, Hans

AU - Vos, Bart

AU - Dewulf, Geert

N1 - Conference code: 21

PY - 2012/4/1

Y1 - 2012/4/1

M3 - Conference contribution

SN - 978-88-495-2346-1

SP - 1

EP - 13

BT - Purchasing & supply management in a changing world

A2 - Esposito, E.

A2 - Evangelista, P.

A2 - Pastore, G.

A2 - Raffa, M.

PB - Edizioni Scientifiche Italiane

CY - Naples, Italy

T2 - 21st Annual IPSERA Conference 2012

Y2 - 1 April 2012 through 4 April 2012

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Bemelmans J, Voordijk H, Vos B, Dewulf G. How to become your suppliers' preferred customer, linking contractor satisfaction, preferred customer status and maturity in managing supplier relationships in the dutch construction industry. In Esposito E, Evangelista P, Pastore G, Raffa M, editors, Purchasing & supply management in a changing world: IPSERA 2012 Conference proceedings. Naples, Italy: Edizioni Scientifiche Italiane. 2012. p. 1-13