How turn-taking strategies influence users’ impressions of an agent

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    31 Citations (Scopus)
    458 Downloads (Pure)

    Abstract

    Different turn-taking strategies of an agent influence the impression that people have of it. We recorded conversations of a human with an interviewing agent, controlled by a wizard and using a particular turn-taking strategy. A questionnaire with 27 semantic differential scales concerning personality, emotion, social skills and interviewing skills was used to capture these impressions. We show that it is possible to influence factors such as agreeableness, assertiveness, conversational skill and rapport by varying the agent’s turn-taking strategy.
    Original languageUndefined
    Title of host publicationProceedings of the International Conference on Intelligent Virtual Agents (IVA)
    EditorsJan Allbeck, Norman Badler, Timothy Bickmore, Catherine Pelachaud, Alla Safonova
    Place of PublicationBerlin
    PublisherSpringer
    Pages441-453
    Number of pages13
    ISBN (Print)978-3-642-15891-9
    DOIs
    Publication statusPublished - Sep 2010
    Event10th International Conference on Intelligent Virtual Agents, IVA 2010 - Philadelphia, United States
    Duration: 20 Sep 201022 Sep 2010
    Conference number: 10

    Publication series

    NameLecture Notes in Computer Science
    PublisherSpringer Verlag
    Volume6356

    Conference

    Conference10th International Conference on Intelligent Virtual Agents, IVA 2010
    Abbreviated titleIVA
    CountryUnited States
    CityPhiladelphia
    Period20/09/1022/09/10

    Keywords

    • IR-73134
    • METIS-271028
    • EC Grant Agreement nr.: FP7/211486
    • HMI-IA: Intelligent Agents
    • EC Grant Agreement nr.: FP7/231287
    • EWI-18459

    Cite this