HR Contribution to IT Innovation Implementation: Results of Three Case Studies

Tatiana Bondarouk, Jan C. Looise

Research output: Contribution to journalArticleAcademicpeer-review

27 Citations (Scopus)
187 Downloads (Pure)


The theoretical and empirical investigation of information technologies (IT) innovation implementations reveals that they lack conceptual and practical support from HRM professionals. The HRM practices undertaken by HR professionals are not even discussed. We argue that HR departments should contribute to IT innovation projects by being responsible for explicitly defining job tasks that have to be automated, establishing a rewards system for those who have to learn and use a new technology and analysing the training needs of the users and providing them with adequate training. HRM should more actively intervene in IT innovation projects. Such intervention would, we believe, foster compatibility between the prior intentions of information technology, the strategies and practices, the individual users’ needs in it and the adoption of IT by the users.
Original languageUndefined
Pages (from-to)160-168
Number of pages9
JournalCreativity and innovation management
Issue number2
Publication statusPublished - 2005


  • IR-51087
  • METIS-224051

Cite this