HR Shared Service Centers: From Brand Management Towards Success

Mitchell van Balen

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

6 Citations (Scopus)


In this chapter the authors consider articles in professional literature regarding Human Resource Centers, with the goal to explore issues raised by practice: motivation, risk analysis, structure and implementation. Using Grounded Theory approach, they analysed 34 articles, and through open and axial coding, we have modeled the HR SSC’s.
Original languageUndefined
Title of host publicationHandbook of Research on e-Transformation and Human Resources Management Technologies: Organizational Outcomes and Challenges
EditorsTatiana Bondarouk, Hubertus Johannes Maria Ruel, Karine Guiderdoni-Jourdain, Ewan Oiry
Place of PublicationNew York
Number of pages490
ISBN (Print)978-1-60566-304-3
Publication statusPublished - 2009

Publication series

NameInformation Science Reference


  • METIS-256695
  • IR-86831

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