Abstract
This paper reviews the literature concerning technology used for creating and delivering accessible museum and cultural heritage sites experiences. It highlights the importance of the delivery suited for everyone from different areas of expertise, namely interaction design, pedagogical and participatory design, and it presents how recent and future artificial intelligence (AI) developments can be used for this aim, i.e.,improving and widening online and in situ accessibility. From the literature review analysis, we articulate a conceptual framework that incorporates key elements that constitute museum and cultural heritage online experiences and how these elements are related to each other. Concrete opportunities for future directions empirical research for accessibility of cultural heritage contents are suggested and further discussed
| Original language | English |
|---|---|
| Article number | 870 |
| Number of pages | 30 |
| Journal | Applied Sciences |
| Volume | 11 |
| Issue number | 2 |
| DOIs | |
| Publication status | Published - 19 Jan 2021 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 11 Sustainable Cities and Communities
Keywords
- accessibility; cultural heritage; museums; participatory design; pedagogical design; artificial intelligence; explainable artificial intelligence; generative models; natural language processing; image captioning
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