Human factors aspects of ICT for crisis management

Johannes Martinus Cornelis Schraagen; Josine G.M. van de Ven

doi:10.1007/s10111-011-0175-6

Human factors aspects of ICT for crisis management

Johannes Martinus Cornelis Schraagen, Josine G.M. van de Ven

Faculty of Behavioural, Management and Social Sciences

Research output: Contribution to journal › Article › Academic › peer-review

17 Citations (Scopus)

Abstract

This paper provides a closer look at how to support humans in the crisis loop, based on a thorough understanding of the macrocognitive functions that have to be fulfilled, such as naturalistic decision making, sensemaking, coordination and communication, and planning and adaptation. The objectives of the paper are to review work to date - along with selected illustrative examples - in order to identify possible directions for future research.

Original language	English
Pages (from-to)	175-187
Number of pages	13
Journal	Cognition, technology and work
Volume	13
Issue number	3
DOIs	https://doi.org/10.1007/s10111-011-0175-6
Publication status	Published - 2011

Keywords

IR-78010
METIS-279510
Shared sensemaking
Team training
Critical thinking
Crisis management
Macrocognition

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10.1007/s10111-011-0175-6

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title = "Human factors aspects of ICT for crisis management",

abstract = "This paper provides a closer look at how to support humans in the crisis loop, based on a thorough understanding of the macrocognitive functions that have to be fulfilled, such as naturalistic decision making, sensemaking, coordination and communication, and planning and adaptation. The objectives of the paper are to review work to date - along with selected illustrative examples - in order to identify possible directions for future research.",

keywords = "IR-78010, METIS-279510, Shared sensemaking, Team training, Critical thinking, Crisis management, Macrocognition",

author = "Schraagen, {Johannes Martinus Cornelis} and {van de Ven}, {Josine G.M.}",

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PY - 2011

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AB - This paper provides a closer look at how to support humans in the crisis loop, based on a thorough understanding of the macrocognitive functions that have to be fulfilled, such as naturalistic decision making, sensemaking, coordination and communication, and planning and adaptation. The objectives of the paper are to review work to date - along with selected illustrative examples - in order to identify possible directions for future research.

KW - IR-78010

KW - METIS-279510

KW - Shared sensemaking

KW - Team training

KW - Critical thinking

KW - Crisis management

KW - Macrocognition

U2 - 10.1007/s10111-011-0175-6

DO - 10.1007/s10111-011-0175-6

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JO - Cognition, technology and work

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