Human factors aspects of ICT for crisis management

Johannes Martinus Cornelis Schraagen, Josine G.M. van de Ven

Research output: Contribution to journalArticleAcademicpeer-review

20 Citations (Scopus)


This paper provides a closer look at how to support humans in the crisis loop, based on a thorough understanding of the macrocognitive functions that have to be fulfilled, such as naturalistic decision making, sensemaking, coordination and communication, and planning and adaptation. The objectives of the paper are to review work to date - along with selected illustrative examples - in order to identify possible directions for future research.
Original languageEnglish
Pages (from-to)175-187
Number of pages13
JournalCognition, technology and work
Issue number3
Publication statusPublished - 2011


  • IR-78010
  • METIS-279510
  • Shared sensemaking
  • Team training
  • Critical thinking
  • Crisis management
  • Macrocognition


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