Identifying Temporal Rhythms using Email Traces

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review


In the past, work was governed by the natural rhythms of the physical world, but organizations increasingly distribute their work along the temporal dimension. This leads to varying temporal rhythms, which depict recurring patterns of activity in time, among workers, enabled by communication and collaboration technologies. The routine use of technology generates activity log data called digital traces, which promise an opportunity for a data-driven inquiry into temporal rhythms. While research using digital traces is scarce, various vendors claim to identify daily working hours based on email traces. Our study explores the use of email traces for an inquiry into daily and weekly temporal rhythms by triangulating quantitative results with interviews. Contrary to the vendors’ claims, our results show that the usefulness of email traces is limited to identifying aggregated and stable temporal rhythms.
Original languageEnglish
Title of host publicationProceedings of the America's Conference of Information Systems, AMCIS 2020
Subtitle of host publicationOrganizational Transformation & Information Systems (SIGORSA)
Place of PublicationSalt Lake City, USA
PublisherAssociation for Information Systems
Number of pages10
ISBN (Print)978-1-7336325-4-6
Publication statusPublished - 2020
Externally publishedYes
Event26th America's Conference of Information Systems, AMCIS 2020 - Virtual conference, Salt Lake City, Virtual, United States
Duration: 10 Aug 202112 Aug 2021
Conference number: 26


Conference26th America's Conference of Information Systems, AMCIS 2020
Abbreviated titleAMCIS 2020
Country/TerritoryUnited States
CitySalt Lake City, Virtual

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