Implementing a new model for on-the-job training: critical success factors

Simone J. van Zolingen, Jan N. Streumer, Rolinda de Jong, Marcel R. van der Klink

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    Abstract

    Post Offices Inc. in the Netherlands has developed and implemented a new instruction model for the training of desk employees. The quality of the new instruction model was assessed by means of the evaluation model of Jacobs & Jones for on-the-job training. It is concluded that the implementation of the training model has not been completely successful. It is concluded that the attitude of the mentors as well as the content of the self study material have to be improved. Besides, the duration of the course has to be prolonged.
    Original languageEnglish
    Title of host publicationProceedings 2000 AHRD Conference
    Subtitle of host publicationRaleigh-Durham, NC, March 8-12, 2000
    EditorsK. Peter Kuchinke
    Place of PublicationBaton Rouge, LA
    PublisherAcademy of Human Resource Development
    Pages570-576
    Number of pages7
    Volume1
    Publication statusPublished - 8 Mar 2000
    EventAcademy of Human Resource Development International Research Conference 2000 - Raleigh-Durham, United States
    Duration: 8 Mar 200012 Mar 2000

    Conference

    ConferenceAcademy of Human Resource Development International Research Conference 2000
    Abbreviated titleAHRD
    CountryUnited States
    CityRaleigh-Durham
    Period8/03/0012/03/00

    Keywords

    • METIS-139287
    • On-the-Job Training
    • Transfer of Training
    • Training Development

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