TY - CHAP
T1 - Information Overload in the New World of Work
T2 - Qualitative Study into the Reasons and Countermeasures
AU - ter Heerdt, Jeroen
PY - 2009
Y1 - 2009
N2 - In this chapter the authors present a revision of the information overload concept elaborated by Eppler and Mengis (2004). The main elements of our approach are literature synopsis and analysis, qualitative semi-structured interviews, and discussion. Their review of the information overload concept is multidisciplinary as we identify similarities and differences among the various management perspectives and refine it with the empirical findings. They hope that by doing so, we can identify synergies between the theoretical conceptualization (Epper and Mengis, 2004), and real-life settings. They present results in a highly compressed, visualized format that allows for a more concise representation of the subject domain, easy comparisons, and hopefully – reduction of information overload. The empirical study was done at the Microsoft B.V. (The Netherlands) where Information workers became the most important type of workers within an organization
AB - In this chapter the authors present a revision of the information overload concept elaborated by Eppler and Mengis (2004). The main elements of our approach are literature synopsis and analysis, qualitative semi-structured interviews, and discussion. Their review of the information overload concept is multidisciplinary as we identify similarities and differences among the various management perspectives and refine it with the empirical findings. They hope that by doing so, we can identify synergies between the theoretical conceptualization (Epper and Mengis, 2004), and real-life settings. They present results in a highly compressed, visualized format that allows for a more concise representation of the subject domain, easy comparisons, and hopefully – reduction of information overload. The empirical study was done at the Microsoft B.V. (The Netherlands) where Information workers became the most important type of workers within an organization
U2 - 10.4018/978-1-60566-304-3.ch024
DO - 10.4018/978-1-60566-304-3.ch024
M3 - Chapter
SN - 978-1-60566-304-3
T3 - Information Science Reference
SP - 396
EP - 418
BT - Handbook of Research on e-Transformation and Human Resources Management Technologies: Organizational Outcomes and Challenges
A2 - Bondarouk, Tatiana
A2 - Ruel, Hubertus Johannes Maria
A2 - Guiderdoni-Jourdain, Karine
A2 - Oiry, Ewan
PB - Hershey
CY - New York
ER -