The healthcare industry struggles with the creation of radical innovations due to many different stakeholders with competing interests. This research project aimed at the development of a methodology that supports medical designers to create innovations by using deep human insights. As a starting point, we used a four-layer model of insights into human needs and aspirations, ranging from solutions (‘what’) and scenarios (‘how’), to goals and themes (‘why’). To transform this model into a design methodology, we iteratively developed and evaluated the methodology together with medical designers in a real world design setting. As a result, we distinguished five stages of a so called ‘Thematic Framing’ process: (1) current frame, (2) needs and aspirations, (3) themes, (4.a) new frames, (4.b) ideas for solutions, and (5) opportunities. The added value of the methodology is that the ‘why’ level is divided in why’s on the goal level – within the design context – and why’s at the theme level that will be analysed outside the design context. Moving outside the design context allows for mapping the pattern of the theme to solutions in other contexts; this can create metaphors that can subsequently form a bridge to new frames and solutions.
|Title of host publication||IASDR 2915 Interplay|
|Subtitle of host publication||Proceedings|
|Editors||Vesna Popovic, Alethea Blackler, Ding-Bang Luh, Nithikul Nimkulrat, Ben Kraal, Yukari Nagai|
|Place of Publication||Brisbane, Australia|
|Number of pages||20|
|Publication status||Published - 2 Nov 2015|
|Event||World Conference on Design Research, IASDR 2015: Interplay - Brisbane, Australia|
Duration: 2 Nov 2015 → 5 Nov 2015
|Conference||World Conference on Design Research, IASDR 2015|
|Period||2/11/15 → 5/11/15|
Dijkstra, M., van der Bijl-Brouwer, M., Ludden, G. D. S., & Mees van der Bijl, W. (2015). Innovation in the Medical Design Industry through the use of Phenomenological Themes. In V. Popovic, A. Blackler, D-B. Luh, N. Nimkulrat, B. Kraal, & Y. Nagai (Eds.), IASDR 2915 Interplay: Proceedings (pp. 556-575). Brisbane, Australia: IASDR.