Inter Organizational Relationships Performance in Third Party Logistics: conceptual framework and case study

Romana Aziz, Jos van Hillegersberg, Kuldeep Kumar

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

33 Downloads (Pure)

Abstract

Supplier relationship management is an important challenge for shippers in logistics outsourcing. This paper attempts to understand the factors which affect inter organizational relationships performance in third party logistics and proposes a conceptual framework specifically for inter organizational relationship performance in third party logistics. We also draw a set of propositions from published research and exploratory inter-views with practitioners to explain inter organizational relationships performance in third party logistic net-works. Five main dimensions of inter organizational relationships are identified which affect performance in third party logistics: commitment, supplier adaptation, conflict resolution, partner fit and communication. In order to assess the validity of our conceptual model we include a case study in this paper. The case study is based on Shell Chemicals Europe and their portfolio of seventeen third party logistic service suppliers.
Original languageEnglish
Title of host publicationPioneering Solutions in Supply Chain Management
Subtitle of host publicationA Comprehensive Insight into Current Management Approaches
EditorsWolfgang Kersten, Thorsten Blecker, Christian Lüthje
Place of PublicationBerlin
PublisherErich Schmidt Verlag
Pages105-126
ISBN (Print)9783503126859
Publication statusPublished - 2010
EventHamburg International Conference on Logistics, HICL 2010: Innovative Processes and Solutions in Logistics and SCM - Hamburg, Germany
Duration: 2 Sep 20103 Sep 2010

Publication series

NameOperations and technology management
PublisherErich Schmidt Verlag
Volume14

Conference

ConferenceHamburg International Conference on Logistics, HICL 2010
Abbreviated titleHICL
CountryGermany
CityHamburg
Period2/09/103/09/10

Fingerprint Dive into the research topics of 'Inter Organizational Relationships Performance in Third Party Logistics: conceptual framework and case study'. Together they form a unique fingerprint.

Cite this