@inproceedings{a13a4dce51bb42f2a99fd9d4213f8627,
title = "Inter Organizational Relationships Performance in Third Party Logistics: conceptual framework and case study",
abstract = "Supplier relationship management is an important challenge for shippers in logistics outsourcing. This paper attempts to understand the factors which affect inter organizational relationships performance in third party logistics and proposes a conceptual framework specifically for inter organizational relationship performance in third party logistics. We also draw a set of propositions from published research and exploratory inter-views with practitioners to explain inter organizational relationships performance in third party logistic net-works. Five main dimensions of inter organizational relationships are identified which affect performance in third party logistics: commitment, supplier adaptation, conflict resolution, partner fit and communication. In order to assess the validity of our conceptual model we include a case study in this paper. The case study is based on Shell Chemicals Europe and their portfolio of seventeen third party logistic service suppliers.",
author = "Romana Aziz and {van Hillegersberg}, Jos and Kuldeep Kumar",
year = "2010",
language = "English",
isbn = "9783503126859",
series = "Operations and technology management",
publisher = "Erich Schmidt Verlag",
pages = "105--126",
editor = "Wolfgang Kersten and Thorsten Blecker and Christian L{\"u}thje",
booktitle = "Pioneering Solutions in Supply Chain Management",
note = "Hamburg International Conference on Logistics, HICL 2010 : Innovative Processes and Solutions in Logistics and SCM, HICL ; Conference date: 02-09-2010 Through 03-09-2010",
}