Interactive Scenario Visualization for User-Based Service Development

J.W.J.R. van 't Klooster; Bernhard J.F. van Beijnum; A.P.W. Eliens; Hermanus J. Hermens

doi:10.1109/CTS.2012.6261096

Interactive Scenario Visualization for User-Based Service Development

J.W.J.R. van 't Klooster, Bernhard J.F. van Beijnum, A.P.W. Eliens, Hermanus J. Hermens

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

6 Citations (Scopus)

12 Downloads (Pure)

Abstract

Scenarios are commonly used to develop new systems in multidisciplinary projects. However, written scenarios are sequential, not dynamic and often too abstract or difficult to understand for end users. The goal of this paper hence is to extend the use of scenarios in design methodologies, using an interactive scenario visualization (ISV) approach. After discussing scenario-based design, we show that ISV can be used beneficially to develop a new ICT system and that ISV aids in reflection upon the design trajectory. Comparing two software platforms, we found it was possible to develop such ISVs inexpensively, rapidly and with good visual quality. As a case study, we demonstrate the use of a home care telemedicine system in 3D for discussion and development purposes. An evaluation among n=22 professionals illustrates that ISVs can prove useful in design, aid in clarification of new systems, are suitable to demonstrate system functionalities, and aid in articulating feedback. Finally, we discuss generalization of the use of ISVs.

Original language	Undefined
Title of host publication	Proceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012)
Place of Publication	USA
Publisher	IEEE
Pages	498-503
Number of pages	6
ISBN (Print)	978-1-4673-1382-7
DOIs	https://doi.org/10.1109/CTS.2012.6261096
Publication status	Published - 21 May 2012
Event	International Conference on Collaboration Technologies and Systems, CTS 2012 - Denver, CO, USA Duration: 21 May 2012 → 25 May 2012

Publication series

Name
Publisher	IEEE Computer Society

Conference

Conference	International Conference on Collaboration Technologies and Systems, CTS 2012
Period	21/05/12 → 25/05/12
Other	21-25 May 2012

Keywords

METIS-286329
IR-80504
Scenarios
home care system design
Interactive scenario visualization
EWI-21772
Scenario Based Design

Access to Document

10.1109/CTS.2012.6261096

http://eprints.eemcs.utwente.nl/secure2/21772/01/079.pdf

Cite this

@inproceedings{60d37c17743145aa969fa8e1aeeb0ed7,

title = "Interactive Scenario Visualization for User-Based Service Development",

abstract = "Scenarios are commonly used to develop new systems in multidisciplinary projects. However, written scenarios are sequential, not dynamic and often too abstract or difficult to understand for end users. The goal of this paper hence is to extend the use of scenarios in design methodologies, using an interactive scenario visualization (ISV) approach. After discussing scenario-based design, we show that ISV can be used beneficially to develop a new ICT system and that ISV aids in reflection upon the design trajectory. Comparing two software platforms, we found it was possible to develop such ISVs inexpensively, rapidly and with good visual quality. As a case study, we demonstrate the use of a home care telemedicine system in 3D for discussion and development purposes. An evaluation among n=22 professionals illustrates that ISVs can prove useful in design, aid in clarification of new systems, are suitable to demonstrate system functionalities, and aid in articulating feedback. Finally, we discuss generalization of the use of ISVs.",

keywords = "METIS-286329, IR-80504, Scenarios, home care system design, Interactive scenario visualization, EWI-21772, Scenario Based Design",

author = "{van 't Klooster}, J.W.J.R. and {van Beijnum}, {Bernhard J.F.} and A.P.W. Eliens and Hermens, {Hermanus J.}",

year = "2012",

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doi = "10.1109/CTS.2012.6261096",

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van 't Klooster, JWJR , van Beijnum, BJF, Eliens, APW & Hermens, HJ 2012, Interactive Scenario Visualization for User-Based Service Development. in Proceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012). IEEE, USA, pp. 498-503, International Conference on Collaboration Technologies and Systems, CTS 2012, 21/05/12. https://doi.org/10.1109/CTS.2012.6261096

Interactive Scenario Visualization for User-Based Service Development. / van 't Klooster, J.W.J.R.; van Beijnum, Bernhard J.F.; Eliens, A.P.W. et al.
Proceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012). USA: IEEE, 2012. p. 498-503.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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