Interactive Scenario Visualization for User-Based Service Development

J.W.J.R. van 't Klooster, Bernhard J.F. van Beijnum, A.P.W. Eliens, Hermanus J. Hermens

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    6 Citations (Scopus)

    Abstract

    Scenarios are commonly used to develop new systems in multidisciplinary projects. However, written scenarios are sequential, not dynamic and often too abstract or difficult to understand for end users. The goal of this paper hence is to extend the use of scenarios in design methodologies, using an interactive scenario visualization (ISV) approach. After discussing scenario-based design, we show that ISV can be used beneficially to develop a new ICT system and that ISV aids in reflection upon the design trajectory. Comparing two software platforms, we found it was possible to develop such ISVs inexpensively, rapidly and with good visual quality. As a case study, we demonstrate the use of a home care telemedicine system in 3D for discussion and development purposes. An evaluation among n=22 professionals illustrates that ISVs can prove useful in design, aid in clarification of new systems, are suitable to demonstrate system functionalities, and aid in articulating feedback. Finally, we discuss generalization of the use of ISVs.
    Original languageUndefined
    Title of host publicationProceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012)
    Place of PublicationUSA
    PublisherIEEE Computer Society
    Pages498-503
    Number of pages6
    ISBN (Print)978-1-4673-1382-7
    DOIs
    Publication statusPublished - 21 May 2012

    Publication series

    Name
    PublisherIEEE Computer Society

    Keywords

    • METIS-286329
    • IR-80504
    • Scenarios
    • home care system design
    • Interactive scenario visualization
    • EWI-21772
    • Scenario Based Design

    Cite this

    van 't Klooster, J. W. J. R., van Beijnum, B. J. F., Eliens, A. P. W., & Hermens, H. J. (2012). Interactive Scenario Visualization for User-Based Service Development. In Proceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012) (pp. 498-503). USA: IEEE Computer Society. https://doi.org/10.1109/CTS.2012.6261096
    van 't Klooster, J.W.J.R. ; van Beijnum, Bernhard J.F. ; Eliens, A.P.W. ; Hermens, Hermanus J. / Interactive Scenario Visualization for User-Based Service Development. Proceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012). USA : IEEE Computer Society, 2012. pp. 498-503
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    title = "Interactive Scenario Visualization for User-Based Service Development",
    abstract = "Scenarios are commonly used to develop new systems in multidisciplinary projects. However, written scenarios are sequential, not dynamic and often too abstract or difficult to understand for end users. The goal of this paper hence is to extend the use of scenarios in design methodologies, using an interactive scenario visualization (ISV) approach. After discussing scenario-based design, we show that ISV can be used beneficially to develop a new ICT system and that ISV aids in reflection upon the design trajectory. Comparing two software platforms, we found it was possible to develop such ISVs inexpensively, rapidly and with good visual quality. As a case study, we demonstrate the use of a home care telemedicine system in 3D for discussion and development purposes. An evaluation among n=22 professionals illustrates that ISVs can prove useful in design, aid in clarification of new systems, are suitable to demonstrate system functionalities, and aid in articulating feedback. Finally, we discuss generalization of the use of ISVs.",
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    van 't Klooster, JWJR, van Beijnum, BJF, Eliens, APW & Hermens, HJ 2012, Interactive Scenario Visualization for User-Based Service Development. in Proceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012). IEEE Computer Society, USA, pp. 498-503. https://doi.org/10.1109/CTS.2012.6261096

    Interactive Scenario Visualization for User-Based Service Development. / van 't Klooster, J.W.J.R.; van Beijnum, Bernhard J.F.; Eliens, A.P.W.; Hermens, Hermanus J.

    Proceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012). USA : IEEE Computer Society, 2012. p. 498-503.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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    van 't Klooster JWJR, van Beijnum BJF, Eliens APW, Hermens HJ. Interactive Scenario Visualization for User-Based Service Development. In Proceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012). USA: IEEE Computer Society. 2012. p. 498-503 https://doi.org/10.1109/CTS.2012.6261096