Interactive Scenario Visualization for User-Based Service Development

J.W.J.R. van 't Klooster, Bernhard J.F. van Beijnum, A.P.W. Eliens, Hermanus J. Hermens

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

6 Citations (Scopus)

Abstract

Scenarios are commonly used to develop new systems in multidisciplinary projects. However, written scenarios are sequential, not dynamic and often too abstract or difficult to understand for end users. The goal of this paper hence is to extend the use of scenarios in design methodologies, using an interactive scenario visualization (ISV) approach. After discussing scenario-based design, we show that ISV can be used beneficially to develop a new ICT system and that ISV aids in reflection upon the design trajectory. Comparing two software platforms, we found it was possible to develop such ISVs inexpensively, rapidly and with good visual quality. As a case study, we demonstrate the use of a home care telemedicine system in 3D for discussion and development purposes. An evaluation among n=22 professionals illustrates that ISVs can prove useful in design, aid in clarification of new systems, are suitable to demonstrate system functionalities, and aid in articulating feedback. Finally, we discuss generalization of the use of ISVs.
Original languageUndefined
Title of host publicationProceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012)
Place of PublicationUSA
PublisherIEEE Computer Society
Pages498-503
Number of pages6
ISBN (Print)978-1-4673-1382-7
DOIs
Publication statusPublished - 21 May 2012

Publication series

Name
PublisherIEEE Computer Society

Keywords

  • METIS-286329
  • IR-80504
  • Scenarios
  • home care system design
  • Interactive scenario visualization
  • EWI-21772
  • Scenario Based Design

Cite this

van 't Klooster, J. W. J. R., van Beijnum, B. J. F., Eliens, A. P. W., & Hermens, H. J. (2012). Interactive Scenario Visualization for User-Based Service Development. In Proceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012) (pp. 498-503). USA: IEEE Computer Society. https://doi.org/10.1109/CTS.2012.6261096
van 't Klooster, J.W.J.R. ; van Beijnum, Bernhard J.F. ; Eliens, A.P.W. ; Hermens, Hermanus J. / Interactive Scenario Visualization for User-Based Service Development. Proceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012). USA : IEEE Computer Society, 2012. pp. 498-503
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van 't Klooster, JWJR, van Beijnum, BJF, Eliens, APW & Hermens, HJ 2012, Interactive Scenario Visualization for User-Based Service Development. in Proceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012). IEEE Computer Society, USA, pp. 498-503. https://doi.org/10.1109/CTS.2012.6261096

Interactive Scenario Visualization for User-Based Service Development. / van 't Klooster, J.W.J.R.; van Beijnum, Bernhard J.F.; Eliens, A.P.W.; Hermens, Hermanus J.

Proceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012). USA : IEEE Computer Society, 2012. p. 498-503.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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van 't Klooster JWJR, van Beijnum BJF, Eliens APW, Hermens HJ. Interactive Scenario Visualization for User-Based Service Development. In Proceedings of the 2012 International Conference on Collaboration Technologies and Systems (CTS 2012). USA: IEEE Computer Society. 2012. p. 498-503 https://doi.org/10.1109/CTS.2012.6261096