Interoperability skills and competencies-the drivers for digital growth in Public Administrations

Konstantina Kyriakopoulou*, Victoria Kalogirou, Georges Lobo, Katarina Manojlovic, Ludovic Mayot, Cesar Casiano Flores, Joep Crompvoets, Evrim Tan

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

2 Citations (Scopus)

Abstract

The implementation of eGovernment in the Public Sector has numerous advantages for government and business sectors. Interoperability is crucial to streamline the digital solutions of public administrations. To enhance the digital transformation and implementation of eGovernment and to contribute to both interoperable cross-border and cross-sector public services, civil servants should possess the necessary required digital skills and competencies to carry out this process. An important milestone for eGovernment services is the establishment of the Interoperability Academy, funded by the ISA2 Programme of the European Commission (EC). Interoperability Academy provides eLearning courses on advanced digital skills with a focus on interoperability. The study on the European Framework for Interoperability Skills and Competences in the public sector (EFISC) defines the knowledge, skills, attitudes and competencies that can favor interoperability and could support civil servants in increasing their capabilities in relation to interoperability and digital work. However, it remains uncertain whether and how public administrations would be able to integrate the required skills and competencies described in the framework. Hence, this article presents an ongoing research with the aim to propose a methodology for investigating the application and effectiveness of the EFISC framework in public sector via a case study. This practical case study will support civil servants in increasing their digital skills capabilities in relation to interoperability and ensure the high reusability potential of EFISC.

Original languageEnglish
Title of host publicationProceedings of the 14th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2021
EditorsEuripidis Loukis
PublisherAssociation for Computing Machinery
Pages270-274
Number of pages5
ISBN (Electronic)9781450390118
DOIs
Publication statusPublished - 6 Oct 2021
Externally publishedYes
Event14th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2021 - Virtual, Online, Greece
Duration: 6 Oct 20218 Oct 2021
Conference number: 14

Publication series

NameACM International Conference Proceeding Series

Conference

Conference14th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2021
Abbreviated titleICEGOV 2021
Country/TerritoryGreece
CityVirtual, Online
Period6/10/218/10/21

Keywords

  • Digital Skills
  • Digital Transformation
  • eGovernment
  • eLearning
  • European Interoperability Framework (EIF)
  • Interoperability
  • Interoperability Academy
  • Public Sector
  • n/a OA procedure

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