Interorganizational communication and ICT in construction projects: a review using metatriangulation

Research output: Contribution to journalArticleAcademicpeer-review

25 Citations (Scopus)

Abstract

Although communication is of vital importance in construction projects, the construction industry is confronted with great communication difficulties and an ineffective use of information and communication technology (ICT) systems. In this study, the objective is to analyse obstacles and preconditions for an effective use of ICT by focusing on characteristics of interorganizational communication in construction projects. Interorganizational communication and ICT are studied by elaborating on these phenomena from the perspective of two paradigms – the traditional functionalist and the radical humanist – and theories representative for these paradigms – the agency theory and Habermas’ critical social theory. By using the method of metatriangulation, it is shown that in addition to the functionalist perspective, the critical social theory of Habermas is an appropriate theory for analysing obstacles and preconditions for an effective interorganizational communication and use of ICT. Based on this analysis, a critical research agenda on communication and ICT in construction is formulated. It is concluded that this type of research will lead to a more articulated view on the alignment between ICT applications and communication in construction projects and will show new directions for ICT development in the future.
Original languageUndefined
Pages (from-to)159-177
JournalConstruction innovation
Volume5
Issue number2005
DOIs
Publication statusPublished - 2005

Keywords

  • Metatriangulation
  • Interorganizational communication
  • Construction
  • Information Technology
  • IR-58906
  • METIS-223671

Cite this