TY - JOUR
T1 - Investigating Interdependencies Between Key Features of Lessons Learned
T2 - An Integral Approach for Knowledge Sharing
AU - Abbas, Yawar
AU - Martinetti, Alberto
AU - Frunt, Lex
AU - Klinkers, Jeroen
AU - Rajabalinejad, Mohammad
AU - van Dongen, Leo A.M.
N1 - Publisher Copyright:
© 2022 The Author(s).
PY - 2022/6/1
Y1 - 2022/6/1
N2 - While there is a clear consensus in the literature on the need to share lessons learned, it remains unclear how to properly do so. This paper addresses this point and offers insight into how best to incorporate tacitly held social preferences for developing knowledge-sharing strategies. A descriptive survey was conducted to analyse the knowledge sharing practices for lessons learned within the railway sector. Eight variables are investigated that are derived from the four LEAF features: learnability, embraceability, applicability, and findability. This study revealed that for learnability, storytelling and discussion with colleagues are preferred ways to share personal experiences. Trust and the creation of a learning culture emerged as key aspects of embraceability. With regard to applicability, a process-related knowledge-sharing focus for intraorganisational and a content-related focus for interorganisational knowledge domains are preferred. Better technological findability is identified as a key area of improvement. Finally, novel dependencies are established using the chi-square test between key LEAF features.
AB - While there is a clear consensus in the literature on the need to share lessons learned, it remains unclear how to properly do so. This paper addresses this point and offers insight into how best to incorporate tacitly held social preferences for developing knowledge-sharing strategies. A descriptive survey was conducted to analyse the knowledge sharing practices for lessons learned within the railway sector. Eight variables are investigated that are derived from the four LEAF features: learnability, embraceability, applicability, and findability. This study revealed that for learnability, storytelling and discussion with colleagues are preferred ways to share personal experiences. Trust and the creation of a learning culture emerged as key aspects of embraceability. With regard to applicability, a process-related knowledge-sharing focus for intraorganisational and a content-related focus for interorganisational knowledge domains are preferred. Better technological findability is identified as a key area of improvement. Finally, novel dependencies are established using the chi-square test between key LEAF features.
U2 - 10.1142/S0219649222500198
DO - 10.1142/S0219649222500198
M3 - Article
SN - 0219-6492
VL - 21
JO - Journal of information & knowledge management
JF - Journal of information & knowledge management
IS - 2
M1 - 2250019
ER -