Abstract
To advance in maturity, organizations should pay attention to both the hard and soft sides of IT governance (ITG). The hard side is related to processes and structure, the soft side to social aspects like behavior and organizational culture. This paper describes a study to develop an ITG maturity model (MM) that includes both. Our research method is based on literature study, the Delphi method and makes use of a Group Decision Support System. We chose to design a focus area MM. In this type of MM maturity is determined by a set of focus areas. The study reveals one MM as being appropriate for hard ITG. For soft ITG we found no single model appropriate. Soft governance needs more specific capabilities defined for each focus area individually. Based on knowledge from literature and experts we selected models for each focus area. Three alternatives for informal organization need further research.
Original language | English |
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Title of host publication | 48th Hawaii International Conference on System Sciences (HICSS) |
Place of Publication | Kauai, HI |
Publisher | IEEE |
Pages | - |
DOIs | |
Publication status | Published - 5 Jan 2015 |
Event | 48th Hawaii International Conference on System Sciences, HICSS 2015 - Kauai, United States Duration: 5 Jan 2015 → 8 Jan 2015 Conference number: 48 |
Publication series
Name | |
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Publisher | IEEE |
Conference
Conference | 48th Hawaii International Conference on System Sciences, HICSS 2015 |
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Abbreviated title | HICSS |
Country/Territory | United States |
City | Kauai |
Period | 5/01/15 → 8/01/15 |
Keywords
- METIS-316489
- IR-100262