IT investment decision making: Usability of a normative model

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Abstract

This article analyzes the usability of a multi-criteria decision analysis based on a real options AHP (ROAHP) method for IT-investment decisions. The study presents ROAHP to Chief Information Officers (CIO’s) and collects their opinions on prerequisites for usability, strengths and weaknesses. To understand these opinions, the opinions are put in an organizational context by profiling their
organization’s strategic decision making process. The study concludes that CIO’s recognize the potential and need of ROAHP but that organizations need much investments in data collection and decision models to make this method useful for its purpose, i.e. increasing IT investment decision rationality. ROAHP lacks usability. Furthermore, this study recommends future research focus on the usability rather than the validity of the method.
Original languageEnglish
Title of host publicationProceedings 8th annual conference of the European Decision Science Institute
Place of PublicationGrenada
PublisherEuropean Decision Sciences Institute
Number of pages26
Publication statusPublished - May 2017
Event8th Annual Conference of the European Decision Sciences Institute - Hotel Abades Nevada Palace, Granada, Spain
Duration: 29 May 20171 Jun 2017
Conference number: 8th
https://grxworkshop-en.congressus.es/edsi2017

Conference

Conference8th Annual Conference of the European Decision Sciences Institute
Abbreviated titleEDSI 2017
CountrySpain
CityGranada
Period29/05/171/06/17
Internet address

Fingerprint

Investment decision-making
IT investment
Usability
Real options
Chief information officer
Investment decision
Multi-criteria decision analysis
Rationality
AHP method
Decision-making process
Profiling
Data collection
Organizational context
Decision model
Strategic decision making

Cite this

Wijnhoven, A. B. J. M., & Heerkens, J. M. G. (2017). IT investment decision making: Usability of a normative model. In Proceedings 8th annual conference of the European Decision Science Institute Grenada: European Decision Sciences Institute.
Wijnhoven, Alphonsus B.J.M. ; Heerkens, Johannes M.G. / IT investment decision making : Usability of a normative model. Proceedings 8th annual conference of the European Decision Science Institute. Grenada : European Decision Sciences Institute, 2017.
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Wijnhoven, ABJM & Heerkens, JMG 2017, IT investment decision making: Usability of a normative model. in Proceedings 8th annual conference of the European Decision Science Institute. European Decision Sciences Institute, Grenada, 8th Annual Conference of the European Decision Sciences Institute , Granada, Spain, 29/05/17.

IT investment decision making : Usability of a normative model. / Wijnhoven, Alphonsus B.J.M.; Heerkens, Johannes M.G.

Proceedings 8th annual conference of the European Decision Science Institute. Grenada : European Decision Sciences Institute, 2017.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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Wijnhoven ABJM, Heerkens JMG. IT investment decision making: Usability of a normative model. In Proceedings 8th annual conference of the European Decision Science Institute. Grenada: European Decision Sciences Institute. 2017