IT Support for Healthcare Processes

R. Lenz, M.U. Reichert

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    26 Citations (Scopus)


    Patient treatment processes require the cooperation of different organizational units and medical disciplines. In such an environment an optimal process support becomes crucial. Though healthcare processes frequently change, and therefore the separation of the flow logic from the application code seems to be promising, workflow management technology has not yet been broadly used in healthcare environments. In this paper we discuss why it is difficult to adequately support patient treatment processes by IT systems and which challenges exist in this context. We identify different levels of process support and distinguish between generic process patterns and medical guidelines / pathways. While the former shall help to coordinate the healthcare process among different people and organizational units (e.g., the handling of a medical order), the latter are linked to medical treatment processes. Altogether there is a huge potential regarding the IT support of healthcare processes.
    Original languageUndefined
    Title of host publicationProceedings 3rd International Conference on Business Process Management (BPM'05)
    EditorsW.M.P. v.d. Aalst, B. Benatallah, F. Casati, F. Curbera
    Place of PublicationBerlin
    Number of pages10
    ISBN (Print)978-3-540-28238-9
    Publication statusPublished - Sep 2005
    Event3rd International Conference on Business Process Management, BPM 2005 - Nancy, France
    Duration: 5 Sep 20058 Sep 2005
    Conference number: 3

    Publication series

    NameLecture Notes in Computer Science
    PublisherSpringer Verlag
    ISSN (Print)0302-9743
    ISSN (Electronic)1611-3349


    Conference3rd International Conference on Business Process Management, BPM 2005
    Abbreviated titleBPM


    • SCS-Services
    • METIS-226852
    • IR-63401
    • EWI-6810

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