Judging Laura: perceived qualities of a mediated human versus an embodied agent.

Renate ten Ham, Mariet Theune, A. Heuvelman, R. Verleur

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

5 Citations (Scopus)
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Increasingly, embodied agents take over tasks which are traditionally performed by humans. But how do users perceive these embodied agents? In this paper, we describe an experiment in which we compared a real person and a virtual character giving route instructions. The voice, the outfit and the gestures were kept (close to) identical for both cases. The participants judged them, among other things, on trustworthiness, personality and presentation style. In contrast to the outcome of earlier investigations, in most categories the agent scored better or comparable to the human guide. This suggests that embodied agents are suitable to take the place of humans in information-giving applications, provided that natural sounding speech and natural looking nonverbal behaviors can be achieved.
Original languageUndefined
Title of host publication5th International Working Conference on Intelligent Virtual Agents
EditorsT. Panayiotopoulos, J. Gratch, R. Aylett, D. Ballin, P. Olivier, T. Rist
Place of PublicationBerlin, Germany
Number of pages13
ISBN (Print)3-540-28738-8
Publication statusPublished - 2005
Event5th International Working Conference on Intelligent Virtual Agents, IVA 2005 - Kos, Greece
Duration: 12 Sep 200514 Sep 2005
Conference number: 5

Publication series

NameLecture notes in computer science
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


Conference5th International Working Conference on Intelligent Virtual Agents, IVA 2005
Abbreviated titleIVA


  • EWI-1823
  • METIS-227370
  • IR-59817

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