The IWK’s division of Ophthalmology currently provides clinical service to over 8000 patients per year. Eye Care Centre patients were experiencing long waits between registration and their ophthalmologist appointment. This paper details the development of a patient scheduling methodology that utilizes "just-in-time" philosophy to reduce the wait time experienced by Eye Care Centre patients.
|Number of pages||10|
|Publication status||Published - 2007|
|Event||37th Atlantic Schools of Business Conference, ASB 2007 - Wolfville, Canada|
Duration: 28 Sep 2007 → 30 Sep 2007
Conference number: 37
|Conference||37th Atlantic Schools of Business Conference, ASB 2007|
|Period||28/09/07 → 30/09/07|