K2Chat: Uma Ferramenta de Bate-Papo com suporte ao registro e Indexação das sessões

Translated title of the contribution: K2Chat: A chat tool with support of the registration and indexing of sessions

W. Ugulino, J.C. Gonçalves, R.R. Nunes, F.M. Santoro

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Abstract

Chat tools have been used by a wide range of companies as a communication channel with customers and for the promotion of products and services. Workgroups often use textual chats to communicate in the workplace. Such interactions are rich in knowledge transfer and have been under used in organizational memory. The K2Chat, a textual chat groupware, has been developed to structure the conversation by classifying and relating messages and highlighting keywords for indexation.
Translated title of the contributionK2Chat: A chat tool with support of the registration and indexing of sessions
Original languagePortuguese
Title of host publicationV Simposio Brasileiro de Sistemas Colaborativos, SBSC 2008
PublisherIEEE
DOIs
Publication statusPublished - 20 Feb 2009
Externally publishedYes
Event5th Simpósio Brasileiro de Sistemas Colaborativos 2008 - Vila Velha, Brazil
Duration: 27 Oct 200829 Oct 2008
Conference number: 5

Conference

Conference5th Simpósio Brasileiro de Sistemas Colaborativos 2008
CountryBrazil
CityVila Velha
Period27/10/0829/10/08

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