K2Chat: Uma Ferramenta de Bate-Papo com suporte ao registro e Indexação das sessões

W. Ugulino; J.C. Gonçalves; R.R. Nunes; F.M. Santoro

doi:10.1109/SBSC.2008.12

K2Chat: Uma Ferramenta de Bate-Papo com suporte ao registro e Indexação das sessões

Translated title of the contribution: K2Chat: A chat tool with support of the registration and indexing of sessions

W. Ugulino, J.C. Gonçalves, R.R. Nunes, F.M. Santoro

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

Chat tools have been used by a wide range of companies as a communication channel with customers and for the promotion of products and services. Workgroups often use textual chats to communicate in the workplace. Such interactions are rich in knowledge transfer and have been under used in organizational memory. The K2Chat, a textual chat groupware, has been developed to structure the conversation by classifying and relating messages and highlighting keywords for indexation.

Translated title of the contribution	K2Chat: A chat tool with support of the registration and indexing of sessions
Original language	Portuguese
Title of host publication	V Simposio Brasileiro de Sistemas Colaborativos, SBSC 2008
Publisher	IEEE
DOIs	https://doi.org/10.1109/SBSC.2008.12
Publication status	Published - 20 Feb 2009
Externally published	Yes
Event	5th Simpósio Brasileiro de Sistemas Colaborativos 2008 - Vila Velha, Brazil Duration: 27 Oct 2008 → 29 Oct 2008 Conference number: 5

Conference

Conference	5th Simpósio Brasileiro de Sistemas Colaborativos 2008
Country/Territory	Brazil
City	Vila Velha
Period	27/10/08 → 29/10/08

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10.1109/SBSC.2008.12

Cite this

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title = "K2Chat: Uma Ferramenta de Bate-Papo com suporte ao registro e Indexa{\c c}{\~a}o das sess{\~o}es",

abstract = "Chat tools have been used by a wide range of companies as a communication channel with customers and for the promotion of products and services. Workgroups often use textual chats to communicate in the workplace. Such interactions are rich in knowledge transfer and have been under used in organizational memory. The K2Chat, a textual chat groupware, has been developed to structure the conversation by classifying and relating messages and highlighting keywords for indexation.",

author = "W. Ugulino and J.C. Gon{\c c}alves and R.R. Nunes and F.M. Santoro",

year = "2009",

month = feb,

day = "20",

doi = "10.1109/SBSC.2008.12",

language = "Portuguese",

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AU - Nunes, R.R.

AU - Santoro, F.M.

N1 - Conference code: 5

PY - 2009/2/20

Y1 - 2009/2/20

N2 - Chat tools have been used by a wide range of companies as a communication channel with customers and for the promotion of products and services. Workgroups often use textual chats to communicate in the workplace. Such interactions are rich in knowledge transfer and have been under used in organizational memory. The K2Chat, a textual chat groupware, has been developed to structure the conversation by classifying and relating messages and highlighting keywords for indexation.

AB - Chat tools have been used by a wide range of companies as a communication channel with customers and for the promotion of products and services. Workgroups often use textual chats to communicate in the workplace. Such interactions are rich in knowledge transfer and have been under used in organizational memory. The K2Chat, a textual chat groupware, has been developed to structure the conversation by classifying and relating messages and highlighting keywords for indexation.

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DO - 10.1109/SBSC.2008.12

M3 - Conference contribution

BT - V Simposio Brasileiro de Sistemas Colaborativos, SBSC 2008

PB - IEEE

T2 - 5th Simpósio Brasileiro de Sistemas Colaborativos 2008

Y2 - 27 October 2008 through 29 October 2008

ER -

K2Chat: Uma Ferramenta de Bate-Papo com suporte ao registro e Indexação das sessões

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