Kaizen and culture: On the transferability of Japanese suggestion systems

Ricardo Recht*, Celeste Wilderom

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

78 Citations (Scopus)

Abstract

The transferability of Kaizen-oriented suggestion systems (KOSS) to organizations outside Japan is discussed. It is concluded that, although national culture is to some extent the reason for Kaizen's success in Japan, a successful transfer of KOSS is less dependent on an amenable national culture than on the organizational culture.

Original languageEnglish
Pages (from-to)7-22
Number of pages16
JournalInternational business review
Volume7
Issue number1
DOIs
Publication statusPublished - Feb 1998
Externally publishedYes

Keywords

  • National cultures
  • Organizational cultures
  • Suggestion systems
  • TQM

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