Abstract
Effective lean adoption requires running Kaizen events (KE) effectively. Yet, the
behavioural tendencies of each of the team members involved in such events often hamper KE outcomes. This longitudinal study examines whether team members’ awareness of their own and team members’ problem-solving styles impacts KE effectiveness. After a survey about these styles, we video-filmed two events of nine kaizen teams: One prior to and the other after a team workshop intervention that boosted members’ awareness of these tendencies. Our finding is that being aware of one’s own and team members’ problem-solving styles has an impact on KE effectiveness and behaviours.
behavioural tendencies of each of the team members involved in such events often hamper KE outcomes. This longitudinal study examines whether team members’ awareness of their own and team members’ problem-solving styles impacts KE effectiveness. After a survey about these styles, we video-filmed two events of nine kaizen teams: One prior to and the other after a team workshop intervention that boosted members’ awareness of these tendencies. Our finding is that being aware of one’s own and team members’ problem-solving styles has an impact on KE effectiveness and behaviours.
| Original language | English |
|---|---|
| Number of pages | 10 |
| Publication status | Published - 17 Jun 2019 |
| Event | 26th EurOMA Conference: Operations Adding Value to Society - Hanken School of Economics, Helsinki, Finland Duration: 17 Jun 2019 → 19 Jun 2019 Conference number: 26 http://www.euroma2019.org |
Conference
| Conference | 26th EurOMA Conference |
|---|---|
| Abbreviated title | EurOMA 2019 |
| Country/Territory | Finland |
| City | Helsinki |
| Period | 17/06/19 → 19/06/19 |
| Internet address |
Keywords
- Lean/Kaizen
- Problem-solving style
- Team effectiveness